Salesforce Technical Lead - Contract
- Full-time
- Office address: Deloitte Auckland, Level 20, 1 Queen Street, Auckland
- Department: Consulting | Technology | Sales & Service
Company Description
The team you’ll join
You will be in good company. With the QE team, you will be exposed to cutting-edge technology in an environment focused on innovation and entrepreneurship. We are constantly looking for bright people who are passionate about quality technology solutions and seek to maximise the value we deliver to our clients.
You will be joining a team of passionate professionals and leaders from various backgrounds, who share a common interest in technology, quality, and customer service. If you are always yearning to learn more and rise to new heights in a fast-paced environment that is continuously evolving, this is the place for you.
Job Description
We help organisations navigate digital change, regardless of what stage they are on in their digital journey. This spans the full spectrum of digital advice and execution, from helping clients with the fundamental building blocks to embark on digital transformation, through to helping them achieve the big aspirational goals in their digital plans.
Your role as a Salesforce Technical Lead Contractor will focus on delivering critical applications for New Zealand. The role will be focused on a single public sector client overseeing multiple products on the Salesforce platform. You will be expected to;
- Tailor and define the delivery approach to manage continuous delivery for large scale Salesforce applications or products, ensuring integrity, quality outcomes and multiple production deployments.
- Identify and develop solutions for technical and delivery improvements to drive efficiencies and improve outcomes for customers.
- Provide strategic direction and support the delivery leads, functional work stream leads and stakeholders both internally and externally to manage expectations, risks, issues and change with clients.
- Be an influential point of contact for client and teams to ensure the right outcomes, realise new opportunities, manage stakeholder expectations and change management tasks.
- Provide context and collaboration on project and status meetings, including leadership and guidance to a team, both functional and technical, on and offshore.
- Support prompt and complete resolution of incidents related to critical production systems.
Qualifications
Enough about us, let's talk about you, you have:
- 6+ years’ experience as a Salesforce Consultant, Principal and/or Architect. Should be familiar with functional configuration and technical development requirements to deliver large scale Salesforce applications.
- Proven experience in driving efficiencies and improving outputs in large-scale operational environments.
- Experience leading product centred teams providing continuous delivery and support to business-critical external facing applications.
- Understanding of delivery principals, methodologies and frameworks commonly used for software development (i.e Agile, Waterfall, Hybrid)
- Subject Matter Expert level understanding of sales, service and marketing work streams and best practice processes.
- Excellent communication and presentation skills, structured problem-solving skills, and a strong result driven focus
- Fluent to native level English language skills is a must, both written and spoken, with a proven background engaging with CxO level executives.
- Proven ability to effectively prioritize and manage multiple tasks to meet aggressive deadlines.
- Experience working in health, Not-for-Profit, or government organisations.
- Salesforce certifications preferred.
Additional Information
Making an impact that matters, together:
We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference.
Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.
We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.
Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte<[email protected]>. If you receive a suspicious email, verify its authenticity by contacting us at [email protected].