At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 457 000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting Services business, which is made up of Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T).

About the Division

Advisory CBS is a centralized QRM functions servicing all advisory service lines with their Quality and Risk Management activities.

Click here to read more about the Advisory CBS.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Assist the Advisory CBS to deliver on the QRM objectives through delivering an efficient and effective internal QRM service to the Deloitte Advisory business employees, partners, directors and other stakeholders in an accurate, timely and customer focused manner.

Experience Required:

• Strong understanding of risk management and compliance
• Strong technical skills and problem-solving abilities
• Ability to learn new technologies and apply knowledge
• Strong oral and written communication skills
• Ability to effectively manage time
• Maintain high levels of confidentiality
• Build and maintains relationship with current team members and other relevant staff members firm wide

Technical Competencies:

• Good knowledge of the firms various QRM related activities (Risk management knowledge)
• Skills in analysis and report writing
• Experience in drafting of professional presentations and reports for review
• Proficient in MS Office suite

Behavioural Competencies:

• Attention to detail
• Ability to make rational decisions
• Quick turnaround time
• Follow through and completion of tasks from beginning to end
• Highly adaptable – ability to react to situations and adjust change
• Ability to communicate with individuals on all levels
• Ability to work in a relatively structured environment
• Team player
• Client service orientation
• Deadline driven
• Attention to detail & accuracy
• Ability to operate within defined framework
• Ability to build relationships
• Ability to manage expectations
• Resilience
• Confident
• Assertive
• Ability to persuade and influence
• Ability to handle stress
• Ability to deal with difficult/challenging customers

Desired Experience

• 2 - 3 years of experience in business operations, technology operations, compliance or risk management

Desired Qualifications

• A commercial/business, compliance or risk qualification

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.

We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.

If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.