Executive Assistant / Secretary & Team Lead
- Full-time
Company Description
At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.
Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.
Deloitte offers career opportunities across Internal Client Services, Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).
Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.
About the Division
The Executive Assistant (EA) in the Africa Executive Office provides high-level administrative, secretarial, and strategic support to senior executives, including the Africa CEO and Africa COO. This role enables executives to focus on strategic priorities by managing operational tasks, communications, and stakeholder engagements. The EA also plays a leadership role within the secretarial team, contributing to team development and operational excellence.
Job Description
The Executive Assistant (EA) in the Africa Executive Office provides high-level administrative, secretarial, and strategic support to senior executives, including the Africa CEO and Africa COO. This role enables executives to focus on strategic priorities by managing operational tasks, communications, and stakeholder engagements. The EA also plays a leadership role within the secretarial team, contributing to team development and operational excellence.
Key Responsibilities
Strategic & Operational Support
- Manage day-to-day matters on behalf of EXCO members.
- Exercise judgment in redirecting queries and managing communications.
- Provide analytical and administrative support for strategic initiatives.
- Prepare presentations and briefing materials for meetings.
Client & Stakeholder Engagement
- Liaise with high-level internal and external stakeholders.
- Represent executives professionally in communications and meetings.
- Build and maintain strong relationships across the firm and with clients.
Diary & Travel Management
- Prioritize and manage complex calendars.
- Coordinate local and international travel and itineraries.
- Ensure efficient time management and meeting preparation.
Administrative Excellence
- Filter and respond to communications, ensuring confidentiality.
- Draft correspondence and manage records.
- Liaise with internal teams and external service providers (IT, legal, marketing, etc.).
Team Leadership & Development
- Monitor and support the Secretarial Admin team.
- Assist in directing team activities across Deloitte Africa.
- Focus on personal development and contribute to team growth.
Budget & Resource Management
- Plan cost-effective travel and events.
- Track and submit expenses, timesheets, and invoices accurately.
- Ensure optimal use of time, equipment, and resources.
Technical & Behavioural Competencies
Technical
- Proficiency in MS Office Suite and relevant tools
- Excellent typing and documentation skills
- Strong written and verbal communication in English
- Good numeracy and analytical skills
Behavioural
- Professional demeanor and integrity
- High initiative and dependability
- Strong planning and organizational skills
- Ability to work under pressure and adapt
- Exceptional interpersonal skills
- Delivery-focused and flexible
Qualifications
Minimum Qualifications
- Diploma
Desired Qualifications
- Executive Assistant certification or equivalent
- Business Administration certificate
Minimum Experience
- 8–10 years in executive assistant or secretarial roles, preferably in professional services or consulting
- At least 2 years in the Deloitte Member Firm network
Desired Experience
- 4+ years supporting senior leadership or EXCO members
- 2+ years in team leadership or management roles
- Experience in Deloitte Global and other industries
Additional Information
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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