Salesforce Solution Architect
- Full-time
- Service Line: Consulting
Company Description
Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s approximately 457 000 people worldwide make an impact that matters at www.deloitte.com
Job Description
About the role:
We are seeking an experienced and strategic Salesforce Solution Architect to join our consulting customer team. This role will be critical in designing and delivering complex, enterprise-level Salesforce solutions for our clients. As a Salesforce Solution Architect, you will work with stakeholders to understand business requirements, translate them into well-architected solutions, and guide the implementation team to deliver effective Salesforce-based systems. This role requires deep knowledge of Salesforce products, excellent client-facing skills, and the ability to lead cross-functional teams.
The ideal candidate will bring 7+ years of Salesforce experience, with at least 3 years in an architect or lead role at a consulting firm.
Key to success in this role is proficiency in Salesforce platform capabilities, including Apex, Visualforce, Lightning, and third-party integrations. Experience with MuleSoft or other middleware is a plus. Additionally, proven experience working with executive and C-level stakeholders, with strong communication and presentation skills.
Key responsibilities:
Solution Design and Architecture
- Design scalable, secure, and high-performance Salesforce solutions, addressing client needs and business goals.
- Develop and maintain an architectural blueprint that aligns with Salesforce best practices and industry standards.
- Define and implement Salesforce architecture strategies, incorporating multi-cloud solutions (Sales Cloud, Service Cloud, Marketing Cloud, etc.) when necessary.
Technical Leadership
- Serve as the lead technical advisor on Salesforce solutions, guiding development teams through complex implementations.
- Act as a liaison between business stakeholders, developers, and project managers, ensuring successful project delivery.
- Provide technical guidance on best practices, security, and governance of Salesforce implementations.
- Responsible for technical delivery and managing technical team
Requirements Analysis and Stakeholder Management
- Work closely with business analysts and stakeholders to understand their needs and translate these into detailed technical requirements.
- Participate in workshops and discovery sessions, capturing requirements and demonstrating how Salesforce can support business objectives.
- Manage client expectations and address concerns, ensuring a high level of customer satisfaction.
Salesforce Integration
- Design integration solutions between Salesforce and other enterprise systems (e.g., ERP, CRM, data warehouses).
- Ensure data accuracy and integrity across systems through robust data mapping and integration strategies.
Team Collaboration and Mentorship
- Mentor and coach junior architects and developers, fostering technical growth and knowledge sharing.
- Collaborate with cross-functional teams across development, QA, and operations to ensure smooth project execution.
Project Management and Governance
- Work within Agile methodologies to ensure timely project delivery.
- Ensure all solutions are compliant with governance, security policies, and regulatory requirements.
Qualifications
- Certifications: Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Technical Architect (preferred).
- Project Management: Familiarity with Agile methodologies and experience in leading project phases from conception to deployment. Candidate should have a track record of delivering successfully Salesforce technology implementations projects
Additional Requirements:
- Strong problem-solving skills and attention to detail.
- Strong communication skills with business and IT stakeholders
- Passion for keeping up-to-date with the latest Salesforce product offerings and industry trends.
This is an excellent opportunity to work with a top-tier consulting firm, delivering impactful Salesforce solutions across various industries. If you're a motivated architect with a passion for innovation and customer success, we'd love to have you on our team!
Additional Information
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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