On behalf of our client, Deloitte is recruiting for the role of a Learning and Development Manager to join the organization in Abuja, Nigeria.

About the Client

The African Medical Centre of Excellence, Abuja (AMCE Abuja), a quaternary-level multi-specialty medical institution developed by Afreximbank aims to revolutionize healthcare in Africa. Established to address critical gaps, the AMCE Abuja is committed to providing world-class care through innovative research, development, and education. The Centre will offer comprehensive services in oncology, haematology, cardiovascular care, and general healthcare across the continent, with plans for expansion. The construction phase, supported by global partners, precedes a phased rollout over six years, evolving into a 500-bed facility.

Set to commence operations in early 2025, this flagship facility in Abuja is a key part of Afreximbank’s network of healthcare facilities, actively countering brain drain, reducing medical tourism by offering advanced procedures such as stem cell transplantation and state-of-the-art treatments for various diseases, and fostering employment opportunities. The vision for the AMCE initiative is to shape a healthier and more educated future for Africa.

Job Purpose

The Learning and Development Manager will be responsible for designing, developing, and implementing effective learning and development programs that align with the organization's strategic goals. This role will oversee the entire learning and development lifecycle, from needs assessment to evaluation, ensuring that training programs are engaging, relevant, and impactful.

Core Responsibilities

Needs Analysis and Design

• Conduct regular needs assessments to identify skill gaps and training requirements.
• Partner with business leaders to understand their training needs and priorities.
• Design and develop comprehensive training plans and curricula that align with the organization's strategic objectives.
• Create engaging learning experiences, including instructor-led training, e-learning, and blended learning.
• Develop and maintain a library of training materials, such as presentations, workbooks, and online courses.

Training Delivery and Facilitation

• Deliver high-quality training programs, both in-person and virtually.
• Utilize effective training methodologies, such as case studies, role-playing, and simulations.
• Facilitate interactive and engaging learning experiences.
• Provide timely and constructive feedback to participants.
• Evaluate the effectiveness of training programs through surveys and assessments.

Performance Consulting and Coaching

• Provide coaching and mentoring to employees to help them develop their skills and advance their careers.
• Collaborate with managers to identify and address performance gaps.
• Design and deliver performance improvement plans.
• Conduct career counseling and succession planning.

Learning Technology and Administration

• Manage the learning management system (LMS) and ensure its effective use.
• Develop and maintain a training calendar and schedule.
• Track and report on training metrics, such as completion rates, participant satisfaction, and return on investment (ROI).
• Manage the training budget and procure training materials and services.

Organizational Development

• Collaborate with HR Business Partners to identify organizational development needs.
• Design and implement leadership development programs.
• Facilitate team-building and cultural change initiatives.

Educational Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field
• Master’s degree in human resources, Organizational Development, or a related field is an added advantage

Professional Requirements

• HR certification (e.g., CIPM, SHRM or HRCI) or any relevant certificate.

Experience Requirements

• 8-10 years progressive experience in learning and development, including curriculum design, training delivery, and performance consulting.
• Experience in designing and delivering global training programs.
• Proven track record of designing and developing effective training programs, including needs assessments, curriculum development, and instructional design.
• Experience in delivering engaging and effective training sessions, both in-person and virtually.

Competency Requirements

1. Knowledge Requirements

• Comprehensive understanding in Expertise in utilizing learning management systems (LMS), authoring tools, and other training technologies.
• Comprehensive knowledge in implementing organizational development initiatives, such as change management, leadership development, and team building.

2. Skill Requirements

• Strong problem-solving skills
• Excellent communication and strong leadership skills for coordinating with multidisciplinary teams.
• Expertise in utilizing learning management systems (LMS), authoring tools, and other training technologies.
• Strong instructional design skills and experience developing engaging training materials.
• Project management skills.

3. Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to effective human resources management
• Has personal and professional credibility and commands the respect of colleagues and peers. 
• Supportive and approachable and capable of inspiring confidence in staff members
• Ability to adapt accordingly.
• High levels of honesty and integrity

African Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.