Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 345,000 people make an impact that matters at www.deloitte.com.

About the Division

Innovation, transformation, and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

We offer the following services:

• Human Capital: Business-led, people-driven. We leverage research, analytics, and industry insights to help design and execute the HR, talent, leadership, organisation and change programs that enable business performance through people performance.
• Strategy & Operations: Connecting Strategy to operations, delivering lasting impact. Our global network of Strategy & Operations professionals draws on the strength of Deloitte’s full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today.
• Technology: Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

The combination of our areas of expertise, our well-developed Industry structure and our integrated Solutions is a unique offering never seen before on the African continent.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

The role will support engagement teams in delivery of services to / at client premises on delegated engagements / projects. The core focus of is the design, development, and on-going support of customer applications and objects within Salesforce. com.

Required

• Bachelor’s degree in Science, Technology, Commerce, Law, Engineering or related
• Minimum 5 years’ experience ideally in either a technical (developer, data administrator, devops engineer, etc ) role including at least 1 years’ experience in Salesforce
• Minimum of 3 Salesforce Certifications. Salesforce Platform Developer I, II and Javascript developer certifications are advantageous.
• Experience with various Salesforce clouds including: Marketing Cloud,  Experience Cloud, and Communication Cloud.
• Experience with Salesforce Lightning Web Components, Salesforce connect, journey builder, automation studio, contact builder, data designer
• Proven track record in developing robust code
• Ability to write automated test classes
• Knowledge in Deployment methodologies and best practices
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of people
• Ability to liaise with clients and to build and maintain trusting and value-added client relationships
• Proven ability to effectively prioritize workload and meet deadlines
• Ability to work independently and manage multiple task assignments

Preferred

• Platform Dev I, II and Javascript Salesforce Developer certifications
• Experience in a client facing role
• Experience in consulting

Key Competencies required:

Technical Competencies

• Sound technical knowledge in Salesforce Apex, LWC and Flows.
• Basic consulting skills
• Experience in drafting of professional presentations and reports
• Knowledge of Salesforce Recommended Best Practices
• Knowledge of the SDLC Methodologies
• Experience working with Salesforce Design Components (SLDS / LDS)

Behavioural Competencies

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self
• Client delivery focus
• Adaptable
• Focus on quality
• Problem solving ability

Key Performance areas

Strategic Impact

• Under guidance, supports the Engagement team in delivery to client in area of competency
• Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables
• Identifies opportunities for follow-on work and advise management
• Assists in preparation of client presentations / discussion documentation
• Builds business relationships with clients/ staff
• Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling
• Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client

Client Impact: External / Internal

• Contributes to management decisions through pertinent analysis of client, company and industry
• Communicates regularly with Engagement Manager and team members on status of own deliverables
• Develops productive working relationships with clients and staff
• Responds with urgency and accountability to client and team requests

Operational Effectiveness

• Understands the context and impact of own role within engagement and conduct work accordingly
• Informs engagement manager of emerging engagement change issues
• Remains aware of risk in area of engagement in alignment with Deloitte policies 
• Consistently reviews and analyses accuracy and quality of own  deliverables
• Maintains clear communication channels with engagement team members on work status

Development/Growth of Team

• Cultivates ability to give effective development feedback both upward and to peers
• Maintains own development and knowledge in specialised area

Budgets / Profitability

• Maintains quality of output and timeous delivery as per SLA

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.