About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Click here to read more about Deloitte Consulting.

Job Description 

The role will support the Reward and Well-being team through Business Development and Marketing activities that promote the product and service offerings within the team.

Key Performance Areas:

1. Business Development and Marketing Strategy

Developing and defining the Business Development and Marketing Strategy for Salary Surveys and broader Reward offerings. This is to include the following:

• Key focus areas.
• Channels for marketing and business development.
• Targeted industries and clients.

2. New Business Development

Acquire new clients and cross-selling to existing clients, with activities including:

• Understanding the client’s needs and objectives.
• Advising a client of the standard, customised product offerings or services aligned with their needs and objectives.

3. Client Retention and Cross-selling

Execute on the process to renew or repeat survey contracts prior to it expiring, including:

• Notifying the client of the expiry of the contract.
• Engaging with the client to assess their needs.

4. Monitoring and Reporting

• Managing the business development agenda across the team.
• Monitoring and reporting of sales activities.
• Reporting of results and progress against the targets.
• Contribute to the defining of team and individual targets.

5. Client Service

• Build distinctive client relationships by establishing credibility, positioning our firm as a marketplace leader, seeking and maintaining deep networks and consistently demonstrating our unique ability to deliver valuable, innovative and high-quality client services.

6. Firm Contribution

• Live our purpose by demonstrating cross-service collaboration in alignment to the strategic direction of our Firm locally, our marketplace and our clients, contributing ideas and connecting with our teams to innovate.
• Support the team in establishing and contributing to improved ways of working and improved products.
• Actively contribute to system developments applied for salary survey through user testing, requirements for monitoring and reporting and communicating client needs and preferences.

Minimum Qualifications

• Degree / Diploma in Marketing or Business Management
• 5 – 8 years’ working experience

Desired Qualifications

• Postgraduate qualification (relevant to Marketing / Business Management, etc)
• 2 – 3 years’ experience in a Marketing and Business Development role

Cross Consulting Capabilities

• Delivery Excellence - ability to manage own work against the project plan to ensure a superior client experience
• Knows the Business and Sector - ability to understand the client’s business, follow sector trends and learn leading practices
• Analytical Thinking & Problem Solving - ability to diagnose a problem, conduct analysis, and develop solutions for client problems
• Financial Acumen - ability to gather and interpret financial information to help strengthen proposed recommendations
• Executive Presence - ability to articulate thoughts and ideas in a clear and composed manner to instil confidence in team and clients
• Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
• Global Mindset - Ability to effectively interact with colleagues and clients of varying backgrounds to effectively serve clients
• Business-Technology Acumen - Ability to recognise technology as a business enabler
• Accesses the Organisation - Ability to develop and share reusable assets that can be readily applied to new projects

Key Competencies required / Talent Standards Capabilities:

Leadership / Behavioural Capabilities

• Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

 Behavioural Competencies:

• Strong Problem solving ability
• Accountability
• Excellent communication skills, both written and verbal
• Good listening skills
• Good interpersonal and relationship building skills
• Mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Strong focus on quality and risk
• Attention to detail i.e. accuracy essential for system administration and development work
• Adaptable, managing change and ambiguity with ease
• Ability to meet deadlines
• Ability to work under pressure and in a team environment
• Logical thinker
• Business Requirements are interpreted correctly
• Analytical approach to resolve issues
• Innovative

Note:

The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.