Deloitte is the largest private professional services network in the world. Every day, approximately 345,000 professionals in more than 150 countries demonstrate their commitment to make an impact that matters.

Deloitte West Africa is a cluster of Deloitte offices that has joined together to provide seamless cross-border services to our clients in the region and to pass on the benefits of scale and access to resources that this organisation can generate.

In Ghana, Deloitte is one of the leading professional services organisations, specialising in providing Financial Advisory services, Risk Advisory, Audit, Tax & Regulatory, Business Process Solutions and Consulting. We serve clients in a variety of industries from financial services, to consumer business and industrial products, telecommunications, energy and resources, manufacturing and the public sector.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the workspace and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Report to: Country Managing Partner (CMP)

Responsibilities:

The role of the Chief of Staff is both strategic and operational. S/he will:

• Manage strategic and operational activities within the broader Africa practice and also in the region of location in West Africa
• Represent the CMP in a professional and confident manner, in both written and verbal communications, internally and externally
• Handle work-related matters on behalf of and alongside the CMP in a highly confidential manner
• Anticipate business and client service needs, demonstrating resourcefulness and critical thinking
• Prepare presentation materials for meetings and events
• Planning and executing administrative and operational tasks on behalf of the CMP
• Acting as the contact person between the CMP and stakeholders as applicable to the role
• Assisting in change management activities
• Business development and research to support the Office of the CMP
• Work collaboratively, leveraging appropriate firm resources to manage, own and minimize administrative tasks for the CMP
• Coordinate, support and contribute to a variety of special projects for the CMP
• Coordinate and attend internal/external meetings as requested to document action items for independent follow up
• Schedule meetings, organize and maintain calendars with the ability to understand, anticipate challenges and be able to manage/reschedule priorities effectively and proactively
• Handle all meeting logistics, preparation and distribution of materials, record minutes and maintain/monitor follow up task list to ensure timely completion.
• Serve as a point of contact for execution of administrative support for senior firm leadership when required.
• Prepare all types of correspondence often acting independently, including letters, memorandums, agendas, reports; prepare additional documents as needed including composing, proofreading, formatting, and editing documents for final output.
• Maintain hardcopy as well as electronic filing systems for all standard and confidential files.
• Prepare requisitions for office items and keep an up-to-date inventory to ensure timely restock.
• Arrange and support travel, accommodation, itineraries, expenses, filing and other administrative activities for the CMP.
• Providing administrative support for business development initiatives and engagements.
• Undertake any other duty and work on ad hoc responsibilities as requested by the CMP

Job Specification

• The ideal candidate will have a strategic mindset and ability to handle and manage complex operations across multiple jurisdictions. 
• S/he should have the acumen to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate operational demands.
• S/he must demonstrate the ability to deal with highly confidential information and act as a liaison between the West Africa Leaders/Partners and other constituencies, both internal and external.
• The ideal candidate will also be able to work effectively in a fast paced and project-driven environment with constantly changing demands. S/he will require energy, excellent engagement skills and a passion for the growing Deloitte

Role Specific Competencies/Soft Skills/Qualification

• A Bachelor’s degree in any discipline with a minimum of second class upper
• Project management qualifications/experience
• A post-graduate/master’s degree in any business course will be an added advantage
• Minimum of 5 years of relevant experience in professional services environment and/or in similar capacities, including demonstrated experience of finance management, budget execution, etc. and other complex tasks
• Highest level of integrity, confidentiality, self-awareness, and a desire to excel
• Good facilitation, communications, writing and presentation skills
• Personable and possess excellent inter-personal relations
• Entrepreneurial, business acumen, data analysis, strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

What Impact Will You Make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. https://deloitte.zoomforth.com/du

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Our Purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world.  https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.

Please note that candidates that do not attach their resumes and academic credentials will not be considered.

Applications from all qualified individuals should be sent by 27 June 2022.

Hybrid & Vaccination policy

Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain an environment for personnel, clients and visitors that is safe and, as far as reasonably practicable, free from health risks.

Medical evidence provides overwhelming and empirical evidence that vaccination is currently the most effective means of preventing the spread of COVID-19 and reducing the likelihood of serious illness, death, transmissions and infections. More information about our mandatory vaccination policy will be discussed during the recruitment process for this position.