Internal Client Services - People and Purpose - HR Administrator - PSH

  • Magwa Cres, Waterval City, Midrand, 2090, South Africa
  • Full-time

Company Description

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at

About the Division 

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in: 
- Human resources 
- Information technology 
- Marketing and Communications 
- Financial support services, and much more.   

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. This is a contract opportunity although, our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate depending on our business requirement

Support Staff: Talent Standards 

Living Our Purpose: Builds own understanding of our purpose and values; explores opportunities for impact

Influence: Focuses on developing effective communication and relationship-building skills

Performance Drive: Understands expectations and demonstrates personal accountability for keeping performance on track

Strategic Direction: Seeks to understand how their daily work contributes to the priorities of the team and Deloitte Global

Talent development: Demonstrates commitment to personal learning and development; understands his/ her potential role as a brand ambassador

Job Description

Main Purpose of Job

Deliver an efficient, effective internal HR Administration service and HR Process advice to Deloitte employees, partners, directors and other stakeholders in an accurate, timely and customer focused manner to achieve zero defect, consistent with an employer of choice.

Key Performance Areas:

Strategic Impact:

  • Completes standard related tasks that impact delivery of the broader team in relation to overall strategy of the service area


  • Positive impact on broader team

Budgets / Profitability:

  • Effectively uses time, equipment and resources  


  • Accuracy of financial records


  • Responding to information, enquiries and requests related to the P&P Administration scope of services in a timely and customer focused manner
  • Adherence to HR Admin governance and procedures and knowledge sharing
  • Team Work: Making a positive contribution to the delivery of the team (and the broader P&P )
  • Contribute to continuous process improvement
  • Provide a service within the SLA requirements of the PSH
  • Provide analytics support where required at a business area / service line level & overall PSH


Minimum Qualifications

  • Degree Human Resources related or similar

Desired Qualifications:

  • Degree Human Resources related or similar

Minimum Experience:

  • 2 years

Desired Experience:

  • 3 - 4 years in similar role with a proven track record

Additional Information

Technical competencies


  • Basic knowledge of the standardised routines of the role or association of such role
  • Basic knowledge of the human resources life-cycle
  • Basic knowledge of the basic conditions of employment act and its provisions, UIF etc.
  • Basic knowledge in terms of pivots and associate basic data models
  • Basic knowledge of payroll fundamentals
  • Basic knowledge of Outlook and programs relevant to the role
  • Advanced level of proficiency in Excel, Word and PowerPoint


  • Communicates effectively both in writing and verbally
  • Good interpersonal skills
  • Keen to learn
  • Focuses on delivery
  • Is adaptable
  • Attention to detail
  • Ability to solve basic problems related to specific tasks
  • Basic understanding of business
  • Focuses on service excellence
  • Planning and organising abilities
  • Innovative

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

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