Team Lead- Account Management

  • Full-time

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

WHAT YOU WILL OWN:
● To manage day to day operation of the commercial team
● To initiate and manage weekly 1:1, team huddle and team meetings effectively
● To manage resources, planning and implementing sales strategies effectively
● Ability to motivate and coach agents
● Ensuring all tickets are solved within SLAs
● Problem solving skills in handling ad hoc issues
● Ability to read simple data and connect with performance and reports
● Approachable personality with people handling skills

Qualifications

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● Minimum of 3 years working experience in Sales/Partner Management. Experience in leading a team would be a plus
● Good written and communication skills
● Proficient in English and Bengali in both oral and written
● Experience in reporting using Microsoft Excel/Google Sheet and Powerpoint. SQL is a plus
● Willing to take on additional task assign
● Ability to work and navigate Salesforce and any other CRM tools

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