talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Platform Management & Maintenance: Oversee the daily operation, configuration, and technical health of the Sana learning platform, ensuring reliability and optimal performance.

• User & Content Support: Manage user access and profiles, and support the organization and deployment of learning content and programs within Sana.

• System Optimization & Integration: Contribute to enhancing platform functionality through automation, integrations with other business systems (like HRIS/CRM), and implementing system improvements.

• Reporting & Analytics: Monitor platform usage and learning data, generating reports to provide insights into engagement and effectiveness.

• Collaboration & Support: Work closely with content creators, program managers, and users to facilitate effective learning experiences and support the launch of new initiatives.

• Bachelor’s degree in Information Technology, Human Resources, Education, or a related field.

• 1–2 years of experience in administering and managing Learning Management Systems (LMS) or Learning Experience Platforms (LXP); experience with Sana Learning is highly desirable.

• Proven experience in platform configuration, user support, and content management.

• Experience with system integrations (e.g., HRIS, CRM) is a plus.

• Familiarity with learning analytics and reporting is a plus.

• Ability to work effectively with cross-functional teams, including L&D, IT, and content creators.

• Good verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

• Eagerness to learn new technologies and adapt to changing platform functionalities and organizational needs.