As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What’s On Your Plate?

• Restaurant Training including installation of Talabat system at partner locations

• Ensures & improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay

• Implement new configurations to support operations

• Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner

• Identify causes of operational issues as well as symptoms, diagnosis, and cure

• Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc

• Restaurant Performance Data Analysis & Reporting

• Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement

What Did We Order?

• Bachelor’s Degree is a must

• 0-1 years’ experience in operations or logistics. food/grocery tech industry is highly desirable

• The ability to quickly adapt to new environment and systems so you can hit the ground running

• A highly organized and detail-oriented with an analytical mindset

• Excel and Data Interpretation/ Analysis Skills

• Strong communication skills, both written and verbal