Forward with Cuscal 

At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values. 

If you’re looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia.

Our People & Culture Advisors are trusted partners who help bring Cuscal’s people strategy to life. Supporting the Business Partnering team and leaders across the organisation, this role provides guidance on all aspects of the employee lifecycle, including employee relations, policy development, people processes and P&C operations. You'll play an important role in delivering key people initiatives, supporting business outcomes, and helping create an exceptional experience for our people. 

Advice & Employee Relations 

• Providing guidance and advice to employees in relation to P&C matters, including policy interpretation
• Manage instances of employee relations including performance management, grievances, conduct matters, organisational restructures and investigations 
• In partnership with Business Partners, manage workers compensation cases including external third parties.

Support the P&C Business Partners 

• Assist in P&C projects and engagement activities 
• Support annual activities such as performance and remuneration reviews 
• Conduct and document onboarding & exit Interviews  
• Manage reporting requirements 

P&C Programs 

• Support the team with Remuneration and Payroll requirements and associated administration.
• Support the delivery of the Cuscal Graduate program

Administration 

• Review and approve employee documentation drafted by other P&C teams including; employment contracts, secondments, promotions and flexible working agreements. 
• Assist in the development, updates and roll out of policies, procedures and P&C templates
• Champion P&C business process improvements 

• Previous experience working in a People and Culture team managing employee relation matters  
• A working knowledge of the Fair Work Act and the Banking, Finance, and Insurance Award 
• Demonstrated ability in managing conflicting priorities and tasks to timely completion 
• Demonstrated ability to exercise sound judgement 
• Experience in delivery of HR projects and initiatives end to end is a plus 

Why Cuscal? 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.   

Here, you’ll deliver ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow.   

You’ll also enjoy a range of benefits, including: 

• Work in a hybrid model that supports your lifestyle and goals 

• We celebrate success: Our IGNITE program recognises individual and team achievements. 

• Wellbeing focus: We support your physical, mental, and financial health with holistic initiatives and access to discounts via ‘Cuscal Advantage.’  

Join us and reimagine the future:

If this role excites you, we’d love to explore your potential and vision for the future. 

For further information about this role please contact Nicola Liney at [email protected]

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.  

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.   

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.