Whakatakoto te tūāpapa | Laying the foundation

At Contact Energy, our purpose is to improve the lives of New Zealanders by leading the way in renewable energy. For decades, we’ve been harnessing the natural power of Aotearoa, investing in innovation, sustainability, and the people who make it all happen. We’re proud of our culture, one that values care for people, collaboration, and doing the right thing, every day.

Our Wairakei geothermal site in Taupō is a cornerstone of our generation portfolio and a place where energy, people, and community come together. It’s a busy, welcoming hub supporting our Generation and Trading teams, and it plays a vital role in keeping the lights on across the motu. This is a site with history, heart, and a strong sense of whanaungatanga.

Te āhua o te tūranga | The nature of the role

This Business Support Coordinator role is all about being the friendly face and steady hand that keeps our Wairakei site running smoothly. Based at reception during standard weekday hours, you’ll be the first point of contact for employees, contractors, and visitors, setting the tone with a warm welcome and outstanding service. You’ll sit at the heart of the site, supporting day to day operations and helping people feel looked after from the moment they arrive.

No two days will look the same. You’ll be juggling administration, site security, travel bookings, events, inductions, and onboarding support, all while keeping things organised and flowing behind the scenes. You’ll work closely with our Support team and wider Generation and Trading whānau, learning the business from the ground up and making a real difference through the mahi you do. If you enjoy variety, people interaction, and being the go to person who makes things happen, this role will feel right at home.

Ko wai koe | About you

You’re someone who genuinely enjoys helping others and takes pride in being reliable, organised, and professional. You bring energy and positivity to your work, you’re calm under pressure, and you’re great at switching gears when priorities change. People feel comfortable approaching you, and you have a natural way of making others feel welcome and valued.

Ideally, you’ll bring solid administration experience, strong customer service skills, and confidence working with systems and technology. Experience with SAP, security systems, or corporate environments is great to have, but not essential, we’re happy to provide training. What really matters is your ability to multitask, manage a busy workload, handle confidential information with care, and communicate clearly with people at all levels.

If you’re detail focused, system savvy, and motivated by continuous improvement, you’ll thrive here. Even if you don’t tick every box, but you’re keen to learn, love working with people, and want to grow your career in a supportive and values led organisation, we’d still love to hear from you. Haere mai, this could be your next great step.

There are a bunch of perks to being a permanent Contact kaimahi. Along with great leadership, teammates, development, and growth and progression opportunities, free health insurance cover, better-than-your-average leave, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, bi-annual payments towards Contact Energy products, and more!

Applications close 5pm Wednesday the 15th of April but we’re considering applications as they come in so hop to it and apply if you're keen.         

Here at Contact Energy (Te Mata Hiko), we know our strength lies in developing a sense of belonging - one that helps us attract and retain people with a broad range of perspectives and experiences.

We’re committed to creating a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Our goal is to reflect the diversity of our customers and communities to help build a better Aotearoa New Zealand.

We have a rich community of talented people that we support to thrive at Contact.

Our inclusive hiring process is designed to embrace the diversity of Aotearoa New Zealand, ensuring a wide range of perspectives are included in our decision-making and helping reduce bias along the way.

The wellbeing of our kaimahi is super important to us.

We use employee insights to offer a range of initiatives and resources to support physical, mental, financial and emotional wellbeing – including flexible working arrangements, employee network groups and a market-leading parental leave policy.

At Te Mata Hiko, we want everyone to thrive. We welcome applicants far and wide - of every age, stage, background, and pride. Join us and be part of a team that values your passion and attitude just as much as your experience and skills.

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Te Mata Hiko (Contact Energy) does not accept any CVs received from recruitment agencies where a formal engagement has not been confirmed and agreed to with our Talent team. In the event that unsolicited CVs are submitted by recruitment agencies, Te Mata Hiko (Contact Energy) reserves the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers.