Hostess

  • Full-time
  • Division: Food & Beverage
  • Compensation: MUR 18000 - MUR 20000 - monthly

Company Description

A luxury hideaway on the northeast coast of Mauritius, Constance Prince Maurice blends timeless elegance, serene surroundings, and exceptional service. Working here means joining a passionate team where excellence is a mindset, every detail counts, and hospitality is celebrated as a true art form.

Job Description

We are looking for a friendly, professional, and well-presented Hostess to be the first point of contact for our guests. The Hostess will warmly welcome customers, manage seating arrangements, coordinate reservations, and ensure that every guest receives a positive and welcoming experience from arrival to departure.

  • Greet and welcome guests in a warm, friendly, and professional manner.
  • Manage guest arrivals, reservations, and seating arrangements efficiently.
  • Escort guests to their tables and provide menus when required.
  • Maintain an accurate seating plan and coordinate table availability with the service team.
  • Answer phone calls, respond to guest inquiries, and handle reservation requests.
  • Manage waiting lists and provide guests with accurate estimated waiting times.
  • Monitor the dining area to ensure guests are comfortable and properly attended to.
  • Communicate effectively with waiters, supervisors, kitchen staff, and management.
  • Handle guest requests, concerns, or complaints professionally and escalate issues when necessary.
  • Maintain a clean, organized, and welcoming reception/hostess area.
  • Assist with special events, VIP guests, and group bookings.
  • Ensure that company standards for customer service, grooming, and hospitality are consistently maintained.
  • Perform other duties as assigned by management.

Qualifications

  • Excellent verbal communication and people skills with a genuine customer-focused approach.
  • Minimum SC or any other relevant qualifications.
  • Proven work experience as Hostess or in similar hospitality role will be any advantage.
  • Professional appearance and positive attitude.
  • Ability to remain calm and organized in a busy environment.

Additional Information

WORK WITH CONSTANCE

 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

 🌿 Be part of a company that values people, innovation, and excellence.

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