Assistant Restaurant Manager
- Full-time
- Division: Food & Beverage
Company Description
Constance Lemuria, nestled in the heart of Praslin Island in Seychelles, offers a luxurious yet welcoming environment surrounded by pristine nature. Our strength lies in our dedicated team, united by a shared passion for service and excellence. At Lemuria, you’ll be part of a supportive, professional, and inspiring workplace where you can grow and thrive every day
Job Description
We are seeking a professional and organized Assistant Restaurant Manager to join our team at Constance Lemuria in Seychelles. In this role, you will support the Restaurant Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining the highest standards of service and food safety. You will play a key role in leading our restaurant team and contributing to a positive, efficient work environment.
- Assist in managing all aspects of restaurant operations, including opening and closing procedures, inventory management, and financial reporting
- Supervise and train restaurant staff, providing guidance on service standards, food safety protocols, and customer service excellence
- Monitor service quality and guest satisfaction, addressing concerns promptly and professionally
- Manage staff scheduling, time-off requests, and ensure adequate coverage during all service periods
- Maintain compliance with health, safety, and food handling regulations specific to Seychelles hospitality standards
- Oversee cash handling, reconciliation, and point of sale (POS) system operations
- Coordinate with kitchen and front-of-house teams to ensure smooth service flow and operational efficiency
- Conduct performance reviews and provide constructive feedback to team members
- Support the Restaurant Manager in implementing new procedures, promotions, and operational improvements
- Handle customer complaints and resolve conflicts with professionalism and empathy
- Maintain accurate records of inventory, staff performance, and operational metrics
Qualifications
- Proven experience in a restaurant or food service supervisory role, or equivalent management experience
- Strong knowledge of restaurant operations, food safety regulations, and hospitality industry standards
- Proficiency with point of sale (POS) systems and restaurant management software
- Excellent interpersonal and communication skills with the ability to lead and motivate a diverse team
- Demonstrated ability to manage multiple tasks efficiently while maintaining attention to detail
- Strong problem-solving skills and the ability to remain calm under pressure
- Proficiency in cash handling, basic accounting, and financial reporting
- Knowledge of food and beverage service standards and best practices
- Ability to work flexible hours, including evenings, weekends, and holidays as required
- Customer-focused mindset with a commitment to delivering exceptional service
- Organizational skills and the ability to prioritize effectively
- Willingness to support team members and contribute to a positive workplace culture
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