Receptionist/Cashier

  • Full-time
  • Division: Rooms Division

Company Description

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

Job Description

Constance Ephelia, a luxurious resort in Seychelles, is seeking a professional and friendly Receptionist/Cashier to join our front-of-house team. In this pivotal role, you will be the first point of contact for our esteemed guests, ensuring a warm welcome and efficient service throughout their stay.

  • Greet and check-in guests, providing a positive first impression of our resort
  • Handle cash and card transactions accurately, maintaining precise financial records
  • Respond to guest enquiries and requests promptly and courteously
  • Manage room reservations, bookings, and amendments efficiently
  • Coordinate with other departments to ensure seamless guest experiences
  • Perform administrative tasks such as answering phone calls and managing correspondence
  • Assist with guest check-out procedures and process payments
  • Maintain an organised and tidy reception area
  • Support the front office team in various daily operations as needed

Qualifications

  • Diploma in Hospitality/Hotel Management or equivalent
  • Previous experience in a similar role, preferably within the hospitality industry
  • Excellent verbal and written communication skills in English; additional languages are advantageous
  • Strong customer service orientation with a friendly and professional demeanour
  • Prior experience working with Opera is Mandatory
  • Proficiency in computer systems and cash handling procedures
  • Demonstrated ability to multitask and prioritise in a fast-paced environment
  • Keen attention to detail and basic accounting skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Additional hospitality or customer service certifications are desirable
  • Knowledge of the Seychelles tourism industry would be beneficial

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.

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