At Coface we make trade happen everyday 

Coface is a team of 5,200 people of 80 nationalities across nearly 58 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses. 

With 80 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services. 

As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural. 

Every day, our teams are making trade happen. Join us! 

MISSION :

• To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
• To support and receiving the reports from IP on timely basis.
• To support and delivering the reports without delay to the customers without errors.
• To support and provide Customer Service (Query Response) on timely basis without any delays and errors.
• To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL).
• To support in validating the consumption report.
• To provide continues support for client when required.

MAIN RESPONSIBILITIES:

• To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
• To support and receiving the reports from IP on timely basis
• To support and delivering the reports without delay to the customers without errors
•  To support and provide Customer Service (Query Response) on timely basis without any delays and errors
• To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL)
• To support in validating the consumption report
• To provide continues support for client when required
• To provide back-up support to other team members during their leaves
• To handle ad-hoc projects to be assigned by supervisor

EDUCATION:

• Diploma/ University graduate in Business studies or related disciplines

CANDIDATE REQUIREMENTS:

• 0 -1 years working experience in back office service center, business information industry or banking industry

• Flexible working model after the 1st month in Hybrid model with 02 days per week working from office
• Great place to work: central and brand-new offices
• Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care