A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs

Benefits - We care about your well being

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

This role will be responsible for working closely with the Software Engineering and Digital Services teams to provide quality assurance services. While a component of this will be traditional QA (e.g, writing test scripts and manually validating systems), you will also be responsible for ‘solution’ quality. In this side of the role, you will focus on the quality of the requirements we are getting, ensure they are complete, and make sure they are translated appropriately to designers and developers on your team. In a sense, you are responsible for the end to end quality of the project and are expected to be a voice for the customer. 

Responsibilities
The QA Analyst will be responsible for leading “Quality” within the Software Engineering team. This will happen in a number of dimensions: 
•    Working with stakeholders and cross-functional partners to vet and validate software requirements
•    Writing new and maintaining existing automated testing scripts 
•    Working with Software Engineers to write and execute test scripts for new features and existing software
•    Working with digital services teams (UX, Content) to identify best case solutions in collaboration with the software engineering team
•    Owning the “Quality” process of the SDLC
•    Working with business stakeholders to validate that written software meets all functional requirements
•    Executing manual tests against solution components
•    Managing test process for project team members
•    Documenting system requirements in cross-functional meetings
•    Triaging production requests

•    3+ years of experience in QA, Applications Administration or Project Management
•    Strong written and verbal communications
•    Strong analytical and problem-solving skills
•    Understanding of the Software Development Life Cycle
•    Understanding of QA best practices and processes
•    Ability to write clear software requirements
•    Understanding of edge cases and how to identify them
•    Experience writing automating testing scripts and a desire to learn new programing languages 

Nice to have
•    Experience working in government

Salary Not to Exceed:  $75,000

Please submit a resume and cover letter with your application. Applications without both a resume and cover letter will not be considered.

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx