Who We Are

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

  Impact - The work you do here matters to millions.

  Growth - Philadelphia is growing, why not grow with it?

  Diversity & Inclusion - Find a career in a place where everyone belongs.

  Opportunities in Tech - Don’t wait for the future, shape it.

  Benefits - We care about your wellbeing.

The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia, ensures continuity of the City's technology operations, and finds new ways to help the public interact meaningfully with technology. OIT uses technology to help City employees do their work better and helps residents get what they need from municipal government.

This position will be responsible for the daily design and support of the City's internal network, extranets, and internet circuits as well as the design/deployment of various technologies Citywide. In addition, this position will provide support for strategic initiatives, manage the system life cycle of network equipment, and provide monthly traffic analysis of network metrics.

• Perform switch and router configurations.  
• Perform firewall, and site to site VPN configurations.
• Configure and maintain remote access VPN configurations.
• Traveling to remote sites to set, configure or troubleshoot network problems.
• Resolving trouble tickets assigned to the Network group.
• Assist with Network security – firewalls, VPN devices and other perimeter devices.
• Installation and support of remote devices, as needed.
• Monitoring alerts from various building probes.
• Cabling and connecting both copper and fiber equipment.
• WIFI design, installation, and support.
• Attending meetings as required.
• Other related duties.

Competencies, Knowledge, Skills and Abilities

• Resolve network performance and connectivity issues.
• Travel to remote sites to set, configure or troubleshoot network problems.
• Cable and connect both copper and fiber equipment.
• Communicate effectively, both orally and in writing.
• Prioritize tasks. 
• Netscout hardware.
• Network hardware configuration. Experience with Juniper is a plus.
• Networking and systems technologies.
• Operating Systems, Database, messaging, and other enterprise applications
• Project Management concepts.
   

•    Bachelor’s Degree in Computer Science or related field.
•    Three to Five years applicable work experience in IT with emphasis in networking.
•    Experience managing and maintaining complex networking systems and hardware, such as Juniper or Cisco.
•    Network or systems certification preferred.
•    Equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered.

Salary Range: $55,000 - $65,000

Did you know?

We are a Public Service Loan Forgiveness Program qualified employer
25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available. 

The Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx