Deputy Director, Operations – Office of Reentry Partnerships

  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

  Impact - The work you do here matters to millions. 

  Growth - Philadelphia is growing, why not grow with it? 

  Diversity & Inclusion - Find a career in a place where everyone belongs.

  Opportunities in Tech - Don’t wait for the future, shape it.

  Benefits - We care about your well being.

Agency Description

The Office of Reentry Partnerships (ORP), was formed in August 2019 and charged with elevating and organizing citywide reentry efforts and supporting the Kenney administration’s goals for violence prevention, criminal justice reform, and community reinvestment. ORP’s mission is to empower returning citizens, partner organizations, and the public to interrupt the cycle of recidivism and build thriving communities. As Philadelphia’s hub for reentry referrals, resources, and training, the goals of the Office of Reentry Partnerships are to: 1) Set a clear vision and direction for a measurable citywide approach to improving reentry outcomes; 2) Drive and sustain an unprecedented level of coordination between the local government, other government partners, service providers, education and training programs, employers, and community members; and 3) ensure that City reentry initiatives are research- and data-driven. Examples of initiatives managed or staffed by the Office of Reentry Partnerships include RISE, the Philadelphia Reentry Coalition, and Neighborhood Resource Centers.

ORP is part of the Criminal Justice and Public Safety (CJPS) Cabinet in the Managing Director’s Office. The Deputy Managing Director of Criminal Justice and Public Safety oversees a cluster of agencies including the Office of Reentry Partnerships, Office of Criminal Justice, Office of Violence Prevention, Department of Prisons, Police Department, Fire Department, Office of Emergency Management, the Department of Licenses & Inspections, and the Counsel Fees Unit. Additionally, the division serves as the liaison to the First Judicial District, District Attorney’s Office, the Sheriff’s Office, and the Defenders Association.

Job Description

The Deputy Director for Operations will provide leadership and management of the daily operation of ORP, including responsibility for managing daily operations, implementing programmatic initiatives, managing multiple levels of staff, and formulating office policies and procedures. This senior level management position will report directly to the Senior Director of ORP, and work closely with the Deputy Director for Strategy and Planning and other senior staff.

Essential Functions

  • Provide leadership and management of the daily operations of ORP, including but not limited to programmatic initiatives and/or services, staff policies and procedures, administrative office functions, and budget.
  • Work closely with ORP Senior Director and the Deputy Director for Strategy and Planning to enable ORP to achieve its mandates, including setting a clear vision and direction for a comprehensive citywide approach to reentry, and developing partnerships to create a robust citywide network of services that meet the needs of people transitioning from incarceration and measurably improve reentry outcomes in Philadelphia.
  • Leverage emerging research to help advance programmatic goals and bring greater cohesion to ORP activities and services, including, but not limited to: reentry, public health and harm reduction principles, high-quality service delivery, authentic community engagement, credible messengers/mentoring, etc.
  • Create and operationalize a culture of authentic and ongoing partnership with people, families, and communities most directly impacted by reentry.
  • Develop program policies and procedures to support the operational workflow of all ORP activities and programs; be responsible for communication and implementation of all new policies and procedures for ORP staff; and ensure that all ORP office policies and procedures are documented, filed, and kept current in ORP operations manual.
  • Responsible for staff recruitment, hiring, and onboarding (working with appropriate City departments), and identifying opportunities for staff development and advancement (working with the Director of Training).
  • Provide constructive supervision for all direct reports including ongoing performance feedback. 
  • Responsible for managing ORP’s budget, working closely with other senior staff at ORP and the CJPS Director of Finance and Administration.
  • Represent the City of Philadelphia in a variety of events and meetings with internal and external stakeholders, as well as in the media.
  • Ensure ORP compliance with all City policies and procedures.
  • Other duties as assigned.

Qualifications

Education and Experience

Required:

  • Master’s degree in Social Work, Public Administration, Public Policy, Criminal Justice, Public Health, or a related field. Relevant experience will be considered in lieu of a degree.
  • A minimum of 10 years of directly relevant work experience.
  • A minimum of 5 years of management experience.

Preferred:

  • Prior experience in government.
  • Knowledge of the criminal justice system and the reentry landscape in Philadelphia.
Competencies, Knowledge, Skills and Abilities
  • Commitment to the goals of the Office of Reentry Partnerships: Alignment with the mission of the Office of Reentry Partnerships and objectives of the City’s criminal justice reform, reentry and reinvestment efforts, including strong ethical and moral standards, an openness to new ideas and approaches, and a willingness to learn and change.
  • Deep familiarity with reentry: Significant knowledge and understanding of the barriers and challenges currently and formerly incarcerated people frequently face, with a strong commitment to removing barriers and otherwise reforming policies, practices, and organizational culture in response to community needs.
  • Advanced administrative skills: Prior experience with budget management, grant management and reporting, or similar administrative responsibilities.
  • Relationship-building and collaboration: A proven track record of the ability to work effectively with people in a diverse array of positions (including people who are directly impacted by the criminal justice system, government officials, criminal justice system personnel, practitioners, advocates, and others) to successfully engage, build credibility, influence and mobilize others, and build consensus among groups or individuals with different perspectives and priorities.
  • Excellent communication skills: The ability to produce excellent writing in a variety of settings and for diverse audiences; strong and open communication skills and the ability to foster a sense of connection, spirit, belonging, and safety on a team; and comfort with public speaking and presenting to diverse audiences.
  • Excellent supervisory skills: Commitment to ongoing development of staff, nurturing growth and helping team members build necessary skills for advancement.
  • Project management: Flexibility and ability to multi-task, prioritize, and manage multiple activities in a fast-paced environment. Demonstrated ability to successfully managing complex inter-departmental and/or cross-systems programs and/or operations.
  • Advancing equity: Adept at applying a racial equity lens to the implementation of direct services and systems change.
  • Strategic thinking: Ability to facilitate collaborative development of goals and trajectories to reach them.
  • Research and Analysis: Ability to gather, organize, edit, analyze and synthesize large amounts of information.
  • Digital literacy: Strong proficiency with computer-based communications and functions including word processing, email, internet browsing, and data entry, including the ability to effectively use applications like Microsoft Word, Excel, and Powerpoint, Outlook, Gmail, and Dropbox. Willingness to learn new digital tools required.

Additional Information

People who have been directly affected by the criminal justice system are encouraged to apply.

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available 

Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

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