Director of ADA Compliance

  • 1400 John F Kennedy Blvd, Philadelphia, PA 19107, USA
  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

  Impact - The work you do here matters to millions. 

  Growth - Philadelphia is growing, why not grow with it? 

  Diversity & Inclusion - Find a career in a place where everyone belongs.

  Opportunities in Tech - Don’t wait for the future, shape it.

  Benefits - We care about your well being.

Agency Description

Mayor Kenney named the Chief Diversity and Inclusion Officer and created the Office of Diversity and Inclusion on his first day as Mayor. On January 6, 2020, Mayor Kenney issued an executive order renaming the office Diversity, Equity and Inclusion, reaffirming his commitment to improving the lives of people of color, residents who identify as LGBTQ+ and people with disabilities, some of Philadelphia’s most historically oppressed residents.  As Philadelphia’s neighborhoods continue to grow and evolve, this office will reinforce the Mayor’s commitment to ensuring that the services provided, and dollars expended by local government are a strong and vibrant model of fairness among the diverse groups that make up the neighborhoods of Philadelphia. The Office of Diversity, Equity and Inclusion will continue to focus on promoting the value that diverse populations bring to our city; and will fairly and equitably promote opportunities to be a part of the government for everyone.

The Mayor’s Office for People with Disabilities, housed within the Office of Diversity, Equity and Inclusion, contains the Mayor’s Commission on People with Disabilities and the Office of ADA Compliance. Both offices work collaboratively to make Philadelphia a better place for people with disabilities by ensuring the city adheres to the letter and spirit of title II of the Americans with Disabilities Act as well as develops systemic policies that improve housing, employment, transportation and education for residents with disabilities.

Job Description

The Office of Diversity, Equity, & Inclusion is looking for an individual who will manage and oversee the City’s efforts to comply with and carry out its responsibilities under the Americans with Disabilities Act, as amended.  The duties and responsibilities of the Director of ADA Compliance  are to address issues related to Title II of the ADA, including managing other ADA employees, developing plans, ensuring that the City meets the requirements of Title II of the ADA, implementing plans and agreements and managing the Office of ADA compliance to ensure that individuals with disabilities participate fully in the City’s programs, services or activities.  The Director of ADA Compliance is responsible for working with relevant leadership to ensure that comprehensive city-wide policies and procedures address the requirements of the administration under Title II of the ADA.  

Essential Functions

Ensure Programmatic and Structural Accessibility for the City of Philadelphia

  • Develop, implement, and evaluate long-term plans so that all City departments provide programs, services and activities in accordance with Title II of the ADA.
  • Manage department leadership and other relevant stakeholders through the Title II processes and procedures.
  • Work with all relevant stakeholders including City departments, Law, independent licensed architects, city contracted businesses and IT consultants to plan and coordinate projects to ensure access to City facilities and programs including building improvements and alternative technology implementation.
  • Manage the current ADA Transition Plan, meetings, press releases, and public comments.
  • Work with the Law Department and/or outside counsel in relevant ADA compliance litigations and/or investigations
  • Develop an implementation plan for the current ADA Transition Plan.

ADA Complaint and Reasonable Modification (Title II) Management

  • In collaboration with departments, receive and investigate ADA grievances and reasonable modification requests according to policy
  • Ensure that departments follow policies and procedures
  • Update and create new policies as needed
  • Assist departments throughout the reasonable modification and grievance process
  • Provide ADA related training
  • Manage/supervise others within ADA Group/Office to assist in completion of the foregoing responsibilities

Internal Review

  • Review City programs, policies, activities, services and facilities for ADA compliance
  • Work with affected departments to develop and implement plans to bring identified violations into compliance
  • Provide information and education about Title I of the ADA (reasonable accommodations process) to Human Resources professionals so that they may provide adequate accommodations as needed.


Qualifications (Education and Experience)

  • Experience in planning and managing projects in an extremely complex organization
  •  3-5 years’ experience in developing and implementing employer-based compliance and accommodation programs mandated by the Americans with Disabilities Act and other applicable federal and State laws; and considerable training experience.
  • Recent experience managing compliance for a local, state, or federal government institution
  • Minimum of 3 years’ experience with diversity, equity and inclusion related issues preferred

Competencies, Knowledge, Skills and Abilities

  • Project management skills to organize project time frames and schedules to meet competing deadlines
  • Excellent written and oral communication skills
  • Strong Knowledge of the Americans with Disabilities Act, the Fair Housing Act, Rehabilitation Act, Architectural Barriers Act (ABA), and other codes and laws governing and supporting people with disabilities and its compliance requirements
  • Ability to utilize MS Office Suite and Google Docs to track, analyze, interpret, and communicate data and information
  • Self-motivated; ability to work with minimal supervision
  • Ability to meet deadlines and work under pressure

Additional Information

Salary: $80,000

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available 

Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected] For more information, go to: Human Relations Website: