The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services/Office of Technology Deployment Services (TDS) is recruiting for one (1) IT Project Specialist, to function as Senior Business Architect, who will:

- Oversee, plan, manage and coordinate complex projects from initiation to completion, including defining project scope, creating/updating project plans and work breakdown structures, scheduling project deliverables, goals, and milestones, identifying and managing IT project risks, determining resource needs, obtaining sign off on project deliverables.

- Lead tasks responsible for requirement gathering, analyzing procedures, rules and State and Local regulations to ensure proposed business system rules adhere to such regulations by serving as a Subject Matter Expert (SME) on Business solution Applications portfolio from start to end to ensure a smooth and effective bug free delivery to its end users.

- Schedule meetings focusing on project status and scheduling, testing including Development, QA (Quality Assurance) and UAT (User Acceptance Test), and Release and Implementation planning by advising and serving as an SME (Subject Matter Expert) in SDLC (System Development Life Cycle) from start to end to ensure a speedy and effective delivery of assigned projects to all project stakeholders.

- Prepare technical/administrative recommendations for executive management to inform and influence decision making and practices in the formulation of decisions having impact on other areas of ITS regarding the upstream and downstream impacts of Benefit Issuance Systems modifications and enhancements, to ensure the integrity and efficiency of all DSS solutions and to help ensure the efficient use of Agency assets and resources.


Hours/Shift:
Monday to Friday (9:00AM to 5:00PM)

IT PROJECT SPECIALIST - 95710

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.