NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

FIT is seeking an experienced Appian Software Developer with a specialty in building feature rich internal and public facing applications using the Appian Platform to deliver exceptional user experiences. Once on board, the ideal candidate will become an integral part of a dedicated technology team, actively contributing to the overall development of high-quality software with hands-on designing, coding, and testing of new applications. Development and testing will take place in a collaborative environment that aligns technical efforts with business goals. Candidates will be responsible for ensuring the successful delivery of applications built on low-code platforms.

Reporting to the Director of Parking & Collections, the selected candidate’s duties and responsibilities will include, but not be limited to:

- Design, develop, and deploy enterprise-grade, highly integrated, complex web and mobile environment applications, harnessing your knowledge of data structures, algorithms, and design patterns to develop full stack and low-code platform solutions, utilizing frameworks such as process models, record actions, Rules, Expressions, custom web interfaces SAIL (Self-Assembling Interface Layer), custom plug-ins and other out of the box tools.
- Identify opportunities to optimize development processes and enhance efficiency through the effective use of low-code Appian platform and automation for the Parking Ticket Life Cycle management.
- Ensure developed applications adhere to the current and future Web Content Accessibility Guidelines (WCAG) standards.
- Contribute to the architectural design and development of complex low-code applications, ensuring they are scalable, reliable, secure, and aligned with DOF’s business objectives. Ensure that applications have a strong emphasis on integration and fit in with DOF’s overall low-code product strategy.
- Manage availability, latency, and efficiency of the product by engineering reliability into the solution. Trouble-shoot, investigate and diagnose incidents using advanced tracing, alerting, and log analysis.
- Create and maintain comprehensive technical documentation.
- Build automation to prevent problem recurrence and promote “quality-first” culture.
- Crosstrain software developers on the team, sharing best practices. Foster a culture of learning and growth. Perform application and code reviews, providing constructive feedback on quality, design and implementation that help ensure that applications meet high standards of performance and reliability.
- Test and debugging front-end applications to ensure cross-browser compatibility, responsiveness, and performance optimization.
- Connect Appian applications with external enterprise systems and databases using REST/SOAP APIs and connected systems.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

IT PROJECT SPECIALIST - 06797

1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
2. Education and/or experience which is equivalent to "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.