Join a mission-driven team at the New York City Housing Authority where civic engagement meets real impact. As Deputy Director for the Voter Engagement Department, you will play a pivotal leadership role in strengthening resident democracy at scale by designing and executing innovative engagement strategies, overseeing high-stakes elections, and building systems that empower residents’ voices in shaping their communities. This is a unique opportunity for a strategic, hands-on leader to build and manage a dynamic team, drive participation across diverse neighborhoods, and ensure fair, transparent, and impactful elections that directly influence the future of public housing in New York City.

The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was established in 1935 to provide safe, affordable housing for low- and moderate-income New Yorkers. Today, NYCHA serves over 528,000 residents, nearly 1 in 17 New Yorkers, across 335 public housing and PACT developments, as well as through Section 8 programs.

Reporting to the Director of Voter Engagement, responsibilities of the Deputy Director include, but are not limited to, the following:

1. Support the Director of Voter Engagement in developing and tracking the voting department’s goals and strategy and oversee implementation.
2. Assist the Director in creating engagement strategies and outreach plans to increase participation in resident elections.
3. Manage the Election Managers and Election Associates, ensuring that work is assigned adequately and fairly to ensure elections are completed on time.
4. Oversee successful resident elections in active sites such that voting and engagement activities happen seamlessly and stakeholders are appropriately updated.
5. Manage the database that tracks engagement and participation metrics.
6. Ensure that voting happens in accordance with bylaws and other regulations by working closely with the Director, resident association, and law department.
7. Assist the Director in the creation of procedures, tools and training to standardize engagement and reporting.
8. Represent the Voter Engagement Department in stakeholder meetings, both internal and external.

NOTE: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Community Relations Specialist to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information

1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
4. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMIN COMMUNITY RELATIONS SPEC - 1002F

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.