THIS IS A CITYWIDE EXAM

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

Specific information regarding this recruitment process is listed below:

• Application Opening: February 2, 2026
• Application Deadline: This job announcement may close at any time but not before February 11, 2026, at 5:00 p.m. PT; interested applicants are encouraged to apply as soon as possible.
• Salary Range: $75,374.00 - $91,650.00
• Recruitment ID: CBT-2716-A00029
• Rule: Pending approval for Union rule expansion

Under general supervision, the Custodial Assistant Supervisor performs janitorial duties and supervises custodial staff assigned to clean the interior of public buildings, schools, other facilities and surrounding areas. The essential functions of this class include: assigning, supervising and participating in the work of a small group of custodians; inspecting and ensuring completion of work assignments and checking and verifying time records; attending training and seminars on safety issues, and training custodial staff; inspecting buildings, grounds and equipment and requisitioning repairs needed; evaluating, counseling and initiating performance appraisals and/or disciplinary actions; communicating with staff, administrators, clients, and the general public as authorized; maintaining standards of work performance and replacing absent custodians; making minor/interim repairs; requesting, requisitioning and maintaining an inventory of janitorial supplies; coordinating, scheduling, and supervising custodial operations for special events; arranging furniture or equipment for meetings; may apply basic computer skills to generate reports and inventories; and performing related duties as required.

The essential functions of this classification include, but are not limited to, the following:

1. Assigns, supervises, and participates in the work of a small group of custodians engaged in performing a variety of cleaning tasks in buildings and surrounding areas at various sites;
2. Attends training and seminars on safety issues, and trains custodial staff in the proper use of chemicals, tools and equipment, and other safety and security procedures;
3. Inspects buildings, grounds and equipment, and reports/requisitions repairs needed to remedy unsightly, improper or unsafe conditions, and to respond to emergencies and complaints;
4. Makes emergency interim and minor repairs as needed; makes referrals for proper repairs;
5. Maintains standards of work performance and replaces absent custodians when necessary; applies departmental or City policies and procedures related to supervision of personnel;
6. Inspects and ensures completion of work assignments according to specified schedules; checks and verifies time records;
7. Requests, requisitions and maintains inventory of janitorial supplies and equipment; maintains records of usage manually or by using computer systems;
8. Coordinates, schedules, and supervises custodial operations to prepare for special events;
9. Arranges furniture, fixtures and equipment in rooms for meetings or display purposes;
10. Communicates with staff, administrators, clients, and the general public as authorized in person or in writing by preparing and completing a variety of forms, reports, memos and electronic mail; responds to routine complaints;
11. Evaluates, counsels and initiates performance appraisals and/or disciplinary actions to enforce departmental and City personnel laws and regulations;
12. May apply basic computer skills to generate reports and inventories;
13. Performs related duties and responsibilities as assigned.

1. Experience: Two (2) years of verifiable experience as a custodian with experience cleaning the interior of public buildings, other facilities and surrounding areas using the following: vacuum cleaners, waxing and buffing appliances, rug shampooers, disinfectants, soaps, waxes and cleaning compounds;

AND

1. License and Certification: Possession of a valid driver's license.

Notes:

1. All appointees will be required to possess and maintain a good driving record to meet insurability standards.
2. The California Education Code provides that school districts shall not employ or retain persons who have been convicted of any sex offense as defined in Section 44010 or controlled substance offense as defined in Section 44011. Prior criminal convictions will be investigated.
3. Depending on the availability of City vehicles, willingness to use his/her own vehicle may be necessary.

Essential duties require the following physical skills and work environment working varying shifts, weekends and holidays; sustaining physical effort involving continuous light work and occasional heavy work in moving or lifting furniture and equipment, with some exposure to accident and injury hazards and disagreeable elements. Employees will be required to lift up to 60 pounds.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

Verification:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experienceeducation/.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.

Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Written Standardized Examination (Weight: 100%):
Candidates meeting the minimum qualifications will be invited to participate in a multiple-choice written examination. The written examination is designed to assess candidate's knowledge, skills, and/or abilities in job-related areas for the 2716 classification which may include, but are not limited to: knowledge of janitorial methods and procedures,  materials, chemicals, disinfectants, equipment used in cleaning large public buildings and surrounding areas; and of existing safety laws, rules, methods and procedures; ability to assign, train, inspect and evaluate the activities or subordinate personnel; to communicate clearly and effectively; to promote, establish and maintain effective working relationships; to identify and resolve problem; to write reports or correspondence, and to use a personal computer.

Candidates must achieve a passing score on the written examination in order to be ranked in the eligible list score report.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

NOTE: Only those applicants meeting the minimum qualifications will be notified of the exact date, time and place to report for the examinations.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals are resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., because of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see Position Counts by Job Codes and Departments.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance: Candidates for employment with the San Francisco Airport Commission may be in a position that requires the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced.  Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal.  Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination.  Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination of employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Medical Examination: Prior to appointment, candidates must successfully pass a medical examination to determine his/her ability to perform the essential functions of the job and/or the ability to meet the physical minimum requirements.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/]. 

The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply:

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process. No other methods of application will be accepted.

• Select the “Apply Now” button and follow the instructions on the screen.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the Exam analyst, Carmen Ng, via email at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.