The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. 

• Application Opening: Friday, June 24, 2022
• Application Deadline: Continuous
• Annual Compensation: $67,704 - $103,352 Annually
• Recruitment ID: CCT-2303-H00012

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.  

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

START with this ⚠️ REQUIRED Training & Experience Evaluation ✅  
https://forms.gle/cfuL5d9DLD6e5dHR7

1. THEN, to Submit your application, click "I'm Interested" or "Apply Now"
   Don't see "I'm interested" or "Apply Now"? Click HERE.
2. LAST, Look for a confirmation email (see HOW TO APPLY below for details)

**This job announcement was updated on 8/8/2023 to reflect new job title and minimum qualifications, and reposted on 1/15/26.  If you applied previously, you do not need to reapply.**

**This recruitment is for multiple positions at all DPH facilities, including Laguna Honda Hospital and Rehabilitation Center and Zuckerberg San Francisco General Hospital and Trauma Center.**

Under direct supervision of a licensed nurse, the Certified Nursing Assistant (CNA) performs a variety of routine duties involving care of medically or mentally ill acute or sub-acute patients; performs direct patient care; observes and reports changes in the behavior and physical status of patients; provides a clean and safe environment; and performs related duties.

The essential functions include, but are not limited to:

1. Under direct supervision, and as part of the treatment team, provides routine patient care in accordance with established policies, procedures and standards.
2. Establishes and maintains a therapeutic and/or medical relationship with patients.
3. As appropriate, reviews patient's admission documentation and notes pertinent facts regarding diagnoses and treatment history. Documents care according to department standards.
4. Maintains constant and continuous communication with medical providers and staff.
5. As directed by licensed staff; reviews and implements treatment plans, and provides one-to-one care when essential to treatment plans.
6. Observes, records and reports patient medical, social and psychiatric behavior and physical conditions.
7. Participates in multidisciplinary team meetings and treatment planning by reporting observations and concerns and by asking questions.
8. Attends and participates in patient groups, case conferences, staff meetings and in-service training programs. 
9. As assigned, completes procedures and specimen collection including phlebotomy.
10. Adheres to health, safety, and infection control policy and resource utilization.
11. Manages work time effectively, efficiently and productively. 

The Certified Nursing Assistant may perform other duties as assigned/required.

Minimum Qualifications

License and Certification:

1. Possession of a current Certified Nursing Assistant (CNA) certificate issued by the California Department of Public Health**
   • Status must show "Valid" at: 
     https://cvl.cdph.ca.gov/SearchPage.aspx 
2. Possession of a valid Cardiopulmonary Resuscitation (CPR) Certificate is required for some positions.
3. Possession of a Certified Phlebotomy Technician 1 (CPT-1) Certificate, issued by the State of California Department of Health Services, is required for those positions that perform phlebotomy. 

Please provide proof of your certification by uploading your certificate to your application.

**To qualify for these positions, your CNA certificate MUST be issued by the California DPH.  

If your CNA certification was NOT issued by California DPH, you can find out how to transfer your CNA certification to California at https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/CNA-FAQ-Reciprocity-CA.aspx. 

Please ONLY apply (or re-apply) to this recruitment AFTER your California CNA certificate is issued.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). 

Verification: 

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

CONDITION OF EMPLOYMENT: Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) Certificate Requirement/Provision:

Possession of a valid Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) Certificate issued by the American Heart Association is required as a provision to employment for all positions. Candidates who do not possess such a certification may participate in this examination process and be appointed to a position(s), but will be required to obtain the certificate within two (2) weeks of hire date and maintain validity throughout length of employment. A photocopy of the valid Cardiopulmonary Resuscitation (CPR) Certificate must be provided to the appropriate supervisor of the appointment within the allotted time frame. Failure to demonstrate/show proof of possession of valid certification within two (2) weeks of hire date and throughout length of employment may result in dismissal and/or termination of employment.

SELECTION PROCEDURES

Training and Experience Evaluation (Weight: 100%): Candidates can complete theTraining & Experience Evaluation now.  It will also be emailed to candidates meeting the Minimum Qualifications. This evaluation is designed to measure knowledge, skills and/or abilities in job related areas which may include but not be limited to: Knowledge of treatment tools for medically and mentally ill acute and sub‐acute patients, of the principles of patient care duties, of basic medical terminology; Oral communication ability; Written communication ability; Ability to observe and identify changes in patient’s condition, to assist patients in and out of bed, into bath, and in and out of wheel chair, to interact effectively with patients, family members, and clinical staff.

Candidates must achieve a passing score on the Training and Experience Evaluation to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification 
Certification rule for the eligible list resulting from this examination will be Rule of the List.

Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

Candidate names will remain on the list for a maximum period of 12 months. Candidates that are not selected and expire off the list may re-apply. 

Terms of Announcement and Appeal Rights: 

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]  

The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission

Additional information regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply  

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.  

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. 

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. 

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. 

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

Your application will be active for the duration of the eligible period listed above. You do not need to reapply during this period. 

If you have any questions regarding this recruitment or application process, please contact the exam analyst David Chalk at [email protected] or 628-271-6702.

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.