The San Francisco Department of Child Support Services (CSS) empowers parents to provide economic support for their children by furnishing child support services in the form of location of parents, establishment of paternity and support obligations, and enforcement of support obligations for the well-being of families and children. Our vision is to ensure that children receive the financial and medical support they need from their parents to be healthy and successful.

CSS stands unique among other city departments not only due to our mission and vision, but also because of our size. With a total staff of 62, and within a highly-skilled team environment, our people must autonomously perform a broader scope of challenging duties than in many larger departments where responsibilities may be more compartmentalized.

The 1450 Executive Secretary I shall:

  1. Type and edit letters, reports, statements and memoranda using computer software/systems and other material of a complex and difficult nature requiring a high degree of accuracy.

  2. Organize correspondence in accordance with standard procedures without instruction or review.

  3. Perform responsible office work involving the exercise of considerable independent judgment decision-making.

  4. Alleviate supervisor of routine administrative matters.

  5. Communicate and follow up on tasks assigned from managers and executives.

  6. Screen telephone calls, and email correspondence; greet and direct which may require answering a variety of questions with considerable tact and judgment.

  7. Maintain and arrange appointment calendar and travel arrangements.

  8. Maintain a variety of files and records, including electronic and confidential files.

  9. Provide additional support to other managers for special projects.

10. Interpret administrative decisions and policies to departmental staff and the general public.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

1. One (1) year of verifiable executive secretarial experience providing personal and confidential administrative support for a manager by arranging appointments and assisting in the preparation of meetings, responding to public inquiries, reviewing incoming documents, composing confidential correspondence, conducting research and preparing statistical reports. Job duties must be comparable to 1450 Executive Secretary I; OR

2. Three (3) years of verifiable secretarial experience encompassing editing and independently composing letters and other correspondence utilizing computer/software/systems; researching, compiling and organizing data for various reports; and maintaining office/record systems. Job duties must be comparable to 1446 Secretary II; OR

3. Four (4) years of verifiable clerical experience performing specialized assignments, including independently composing and editing correspondence; preparing and maintaining a wide variety of records, reports and documents; researching, compiling, analyzing and organizing data for various reports. Job duties must be comparable to 1406 Senior Clerk; AND

4. Ability to type 55 words per minute (WPM).

Substitution: A recognized secretarial training program of two hundred forty (240) hours OR the equivalent of fifteen (15) semester units in graded secretarial college units, may be substituted for up to six (6) months of the required experience. Proof of satisfactory completion must be submitted at the time of filing.

License and Certification
Certification: Completion from a recognized secretarial training program of two hundred forty (240) hours OR the equivalent of fifteen (15) semester units in graded secretarial college units.

Desirable Qualification
California Notary Public

Condition of Employment
Prior to appointment, all employees of Child Support Services must gain Federal Tax Information Clearance. The city will conduct the clearance process for the finalist after a preliminary offer of employment has been extended, and prior to extension of a final offer of employment. Also, Federal Tax Information Clearance must be maintained throughout one's duration of employment with Child Support Services.

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Specific Information About This Recruitment:

Status - Permanent Exempt (PEX)

Application Opening: Friday, October 26, 2023

Filing Deadline - Monday, November 6, 2023 - 11:59 pm

Extended Deadline - None to Date

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Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at [email protected] and/or [email protected]. 

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.