Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Salary Range:

The expected pay range for this position is $90,000 - $110,000 yearly.  The pay rate will vary based on skills, experience, and location.

Responsibilities: 

• Manage and analyze key performance indicators (KPIs) across a portfolio of IT projects, using data to track progress, identify areas for improvement, and inform strategic decision-making within a government IT organization.
• Identify, manage, and analyze relevant KPIs/metrics for an IT portfolio and align them with organizational goals/strategies.
• Gather data from various sources and analyze the data against established metrics.
• Create visual dashboards and reports to present portfolio insights to stakeholders, including senior management.
• Regularly monitor portfolio performance and identify trends and potential risks.
• Identify opportunities to refine data collection methods and improve the overall portfolio management reporting process.
• Provides support in the evaluation and analysis of multiple portfolios of information technology-related work.

• Demonstrates high aptitude for problem-solving methodologies for highly complex issues using data-driven decision-making practices.
• Specializes in independently instituting proven portfolio management concepts including business and IT alignment, prioritization, budgeting, identifying roles and responsibilities, and service delivery.
• Demonstrates expertise in applying creative solutions to highly complex business analysis efforts to help mature CIOO operations
• Exhibits strong communication skills by articulating ideas and concepts verbally and in writing, team facilitation, formal document writing, and presenting to senior executive groups.  
• Provide insight into various organizations to understand their challenges and share what strategies have been effective.
• The candidate must be able to think beyond just completing tasks—someone who takes a broader perspective and can suggest additional enhancements or improvements beyond the initial request.
• Provide insight into industry best practices.
• Adaptable to support the team's vision and mission amidst an ongoing functional transformation.
• Solid background in displaying data/reporting data.
• Process-driven, metric-focused, results-oriented, organized, and self-directed.
• Strong written and oral communication skills, mastery of portfolio management tools, and ability to interact and communicate effectively with senior-level personnel.

Nice to Have:

• Experience utilizing dashboards
• ServiceNow experience
• Microsoft Power Platform (PowerBI & Power Apps)

Experience:

• 5+ years of relevant experience

Education:

• Bachelor’s Degree in information technology or related field of study

Clearance Requirement:

• The ability to obtain an FDIC Public Trust
• US Citizenship is required.

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.