Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Salary Range: $95k - $110k (depending on experience)

Architects develop, document, test, and troubleshoot SharePoint solutions. Liaison between the personnel operating from the customer site and leadership. Gathers customer requirements and creates solutions in response to those requirements. Actively looks for business process improvements. 

Duties & Responsibilities:

• Assists HQ SpOC staff with EIS-hosted SharePoint sites and USSF organizations and users by architecting and developing solutions on the SharePoint platform that are beyond the scope of the out-of-the-box (OOTB) capabilities while leveraging the Microsoft Power Platform suite of tools, i.e., Power Apps, Power Automate, Power BI.
• Engages with customers to analyze, document, and understand their business requirements and develop the most efficient and effective solution to fit their needs.
•  Gathers customer requirements and creates solutions for HQ SpOC EIS platforms to satisfy customer requirements.
• Enforces SharePoint governance by policing sites to ensure compliance with government requirements, including those pertaining to Personal Identifiable Information (PII) and Section 508 compliance.
• Provides the HQ SpOC and staff with assistance with developing and maintaining their SIPRNet on-premise and NIPRNet SharePoint (SharePoint Online (SPO)) data, business processes, current workflows, and other out-of-the-box solutions.
• Provides training on SharePoint and other SharePoint related tools as needed.
• Design, develop, and support SharePoint solutions and advance workflows using SharePoint Designer, Microsoft Power Apps, Power Automate, and custom lists, leveraging JSON.
• Development activities include designing new solutions, creating custom SharePoint sites, and integrating with custom workflows and solutions through Power Apps and Power Automate.
• Work through the full life cycle development (starting development, testing, and deployment)
• Assist SharePoint customers in troubleshooting custom sites, workflows, and custom applications and provide ongoing support for custom-developed solutions.
• Briefs various options and solutions for customer review to improve the overall functionality of the SharePoint environment and provide enhanced efficiency to end-users within the organization.
• Interacts with SharePoint using PowerShell as required to assist team members with data gathering, reorganizations, etc.
• Communicates with end-users, team lead, and team members on the details of the proposed design and progress of work.
• Test customizations implemented to existing and new sites and troubleshoot the user functionality and specific issues.
• Document solutions include technical drawings, diagrams, reference guides, setup/installation guides, user guides, and technical aspects of the existing system.
• Diagnoses/Resolves issues post-deployment as needed.
• Extend and enhance existing solutions as required as part of future releases.
• Provides correspondence to the CAB on technical matters related to system changes, updates, and upgrades being considered.
• Ensures the potential impacts of change requests are reviewed extensively before adoption to minimize negative impacts and reduce outages.

Required Skillset: 

• Formulates processes to parallel overall business strategies within a military headquarters environment.
• Experience with SharePoint APIs (C#, REST, etc..), JavaScript, JQuery, and PowerShell for SharePoint.

Highly Desired Skills:

• Ability to deliver quality solutions in a timely manner.
• Ability to plan, develop, prototype, and deploy web-based site configurations, web parts, and applications.
• Knowledge of commonly-used concepts, practices, and procedures within a military headquarters environment.
• Use experience and judgment to plan and accomplish goals.
• Familiarity with USSF organizational structure and required protocols and decorum.
• Ability to effectively communicate technical issues and status with all military and civilian personnel levels within USSF.
• Knowledge and experience of Microsoft Power Platform with an emphasis on Power Apps and Power Automate are used extensively to develop more advanced custom solutions. 

Desired Skillset:

• Excellent interpersonal skills.
• Ability to brief HQ USSF leadership on project status as needed.
• Ability to formulate automated processes to parallel overall business strategies.
• Ability to deliver quality solutions on time.
• Ability to plan, develop, prototype, and deploy SharePoint-based site configurations, web parts, and applications.
• Experience developing solutions/apps using the SharePoint Framework (SPFx) is a plus. 

Education:

• Bachelor’s degree in software development, web design, or a related field with 4+ years’ experience.
• Additional relevant experience may be substituted for the bachelor’s degree requirement (e.g., Associate Degree and 7+ years’ experience or
• High School Diploma and 10+ years’ experience).
• The relevant experience must include at least 5 years designing and developing custom solutions for SharePoint Online and SharePoint on-premise.
• ITIL Version 3 or 4 – Foundation Certification (desired); CMMI Associate (desired)

Clearance Requirements:

• Must be a US Citizen
• Must have an Active Secret Security Clearance 
• Top Secret Security Clearance (preferred) 

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.