Operations Representative

  • Full-time
  • Compensation: USD 50000 - USD 50000 - yearly

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Key Responsibilities

  • Freight Operations & Execution

    • Support the coordination and execution of shipments from pickup through delivery

    • Monitor load progress and communicate updates, delays, or issues as needed

    • Assist in resolving service issues quickly and professionally

  • Systems & Process Management

    • Enter and update load details in internal systems (including Transport Pro)

    • Maintain accuracy across customer portals and tracking tools

    • Ensure all shipment documentation is complete and organized

  • Communication & Collaboration

    • Communicate with carriers, drivers, and internal teams to ensure smooth execution

    • Partner with Carrier Sales and Account Management to support customer needs

    • Provide timely, clear updates to all stakeholders

  • Carrier Sales Exposure & Development

    • Learn how to bid on spot freight and understand market pricing

    • Assist in sourcing and vetting carriers to cover loads

    • Gain exposure to rate negotiation and carrier relationship management

    • Develop knowledge of freight lanes, capacity, and market trends

Qualifications

Qualifications

  • High school diploma or equivalent required; associate’s degree preferred

  • Strong attention to detail and organizational skills

  • Ability to multitask in a fast-paced environment

  • Excellent written and verbal communication skills

  • Proficiency in Google Suite and 

  • Strong work ethic, dependability, and team-oriented mindset

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.

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