AI Adoption & Change Analyst

  • Full-time
  • Cost Center Hierarchy: Technology
  • CKO Department: Technology

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

At Checkout.com, we're on a mission to harness the power of AI to unlock new potential and improve efficiencies within our teams. To lead the charge on this exciting new agenda, we've created The AI Centre of Excellence; a cross-functional team of engineers, data scientists and product managers who will scope opportunities to leverage Generative AI tools to optimise the way we work.

We're on the lookout for an AI Adoption & Change Analyst to take ownership of the integration and adoption of Generative AI technologies across the organisation, evangalising the use of AI across the business.

This role presents a unique opportunity to learn and influence how Checkout employees and customers engage with AI solutions. Collaborating with a cross-functional team of engineers, data scientists, business stakeholders, and vendors, you will drive change management, offer guidance, and create training and communication strategies with the ultimate goal being to maximise the value our AI solutions deliver.

Responsibilities:

  • Collaboration: Work closely with the AI COE team to understand the technical capabilities and potential applications of Generative AI solutions.

  • Change Management: Develop and implement change management strategies to facilitate the smooth adoption of new AI tools and processes.

  • Training & Support: Provide training and ongoing support to end-users to ensure they can effectively utilise AI solutions.

  • Advisory Services: Offer expert guidance to business stakeholders on the use of AI tools to achieve business objectives.

  • Adoption Tracking: Monitor and measure the adoption and impact of AI solutions, providing insights to the team and leadership.

  • Communication: Foster strong communication channels between the AI team, business units, and technical teams.

Qualifications

Essential requirements:

  • 3+ years of experience in a similar role, preferably within the digital transformation function of a large organisation or consultancy

  • Strong understanding of AI technologies and their potential business applications

  • Proven experience in change management and stakeholder engagement

  • Excellent communication and interpersonal skills

  • Ability to work effectively in a cross-functional team environment

Preferable but not essential:

  • Experience working with Generative AI technologies

  • Familiarity with the financial services or technology industry

  • Experience in Agile methodologies

  • Experience with data analysis and reporting tools

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

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