Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Justice

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work, and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them to desist from crime and reach their true potential. 

In HMP Thameside, Catch 22 provides Offender Management Services and support for adult male prisoners, from entry, to prison, right through to their transition back into community life.

This is an exciting opportunity to work in the role of Case Administrator - Custody, within the Offender Management unit (OMU) at HMP Thameside. This is the only OMU in the country delivered by a third sector organisation, since its opening in 2012.

Following a recent Prison inspection, Charlie Taylor (HM Chief Inspector of Prisons) described this service to be "the best provision (he) had seen during the last year". 

We are committed to the development and progression of our staff, and as of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff, under the leadership of managers with frontline experience.

About the role

In this role, you will have the opportunity to part of a high performing Offender Management Service, with its function to identify, assess, address, and reduce risks of sentenced prisoners, whilst also motivating them to engage positively within custodial regime.

You will be responsible for ensuring the effective delivery of administrative and organisational support, enabling Custody Case Managers (POMS) to manage caseloads of sentenced prisoners.

• Co-ordinating Offender Management services, including the collection, preparation, collation, and recording of offender information, on paper and computer systems.
• Ensuring that relevant case data is promptly collected and inputted into the Offender Management Unit (OMU) database, and undertaking a range of data entry, revision, and retrieval operations.
• Ensuring compliance with the contract KPTs, by encouraging timely completion of Offender Management functions, informing Coordinators of weekly target completions, and updating case managers on movements and transfers within the prison.
• Providing administrative support to case managers, senior managers, and colleagues when required, to ensure the delivery of the services for the Offender Management department.
• Supporting the Home Detention Curfew (HDC) and Observation, Categorisation, and Allocation (OCA) processes.

About You

We are seeking a driven individual, who strives for best practice, and is passionate in making a difference to people’s lives.

• Great organisational and administration skills, with experience of carrying out comparable administrative work, in an office environment.
• Able to work sensitively, with a high level of confidentiality, and a good understanding of professional boundaries.
• Able to develop and manage administration, monitoring, and finance procedures, prioritising tasks adaptively and organising your workload effectively, to tight deadlines.
• Great verbal, written, and interpersonal communication skills, with the ability to disseminate information clearly, and build effective working relationships with a wide range of contacts, including senior managers.

Please click here to view the full Job Description.

• An excellent standard of written English, with experience of data entry and monitoring, and the ability to record and produce meeting minutes to a high standard.
• Good experience of using a wide range of office systems such as Outlook, Excel, Word, and PowerPoint.

Salary: £24,500 per annum
Hours of work: Full time, 38 hours per week
Contract: Permanent
Location: Griffin Manor Way, London SE28, UK 

*This role is subject to an Enhanced DBS and MoJ prison security vetting (level2).
*Ex-offenders must be able to demonstrate a minimum period of 12 months constructive crime free lifestyle prior to being considered for this role.

You can find further information on the OMU service through our website.

Benefits

• Extensive training and development opportunities available.
• Opportunity to work within a fast-paced inner London prison.
• Amazing opportunity for career development and progression.
• The chance to be part of a knowledgeable, high-achieving, and experienced team.
• Flexible working arrangements.
• Staff incentives and reward schemes.
• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%. 

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.