Links Events Solutions is a provider of event hire equipment. We cater to local authorities and private clients across the UK. Our profitability assists in helping local communities gain access to services provided both from Catch 22 and Community Links.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Overall Purpose of the Role

The events coordinator takes ownership of all logistics enabling successful deliveries of events and to provide an excellent customer experience.

The role involves liaising with customers and suppliers to fulfil bookings, creating SOs and POs, assisting with invoicing, monitoring supply levels, scheduling support event staff, booking out vans and supporting internal teams when necessary.

Main Duties & Accountabilities

·         Proactively liaising with suppliers and customers to ensure bookings run smoothly from pre-booking checks, booking administration on our system InspHire, through to on the day point of contact, invoicing & after event follow up

·         Processing bookings, changes and other administrative tasks relating to bookings for clients. 

·         Raising POs for suppliers and booking in third party suppliers direct to site

·         Creating and issuing invoices for jobs

·         Assisting Business Manager in ad hoc tasks

·         Investigating and resolving client queries.

·         Work alongside the sales and crew teams to ensure proactive communication and information sharing 

·         Set up and maintain account contact information on our platform

·         Support the sales function with ad hoc tasks.

·         Successfully adhere to KPIs and SLAs for your role, and work with data to track your success against them.

·         Ensure our current client database are serviced to the highest level whilst maximising further revenue opportunities.

·         Ensure all data entered onto the system is done with highest precision

·         Assist in operational projects such as stock takes, data clean up, supply auditing, etc

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Essential

Five GCSEs or equivalent at Grade C or above

Desirable

BA / BSc Degree Level

Professional qualifications and evidence of continuous professional development relating to role.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.