At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Nottinghamshire Victim CARE supports Victims and survivors to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.

You will be providing support to victims of crime and anti-social behaviour across Nottinghamshire, through a Case Worker approach, becoming the primary named contact throughout the Victim’s journey.

Your role will be to build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will be charged with informing, consulting and empowering victims to feel supported, through the delivery of an agreed and tailored package of support.

You will be accessing interventions that meet the different and complex needs of victims and motivating and supporting people to cope and recover from difficult events in their lives.

Your main accountabilities will include:

• Risk managing each case through information gathered and monitored using Victim CARE’s unique access to recognised Police and Criminal Justice Systems.
• Accessing various systems to record activity with Victims, research reported crime and anti-social behaviour and track and monitor case progress.
• Accessing Magistrates and Crown Court listings to identify witnesses in conjunction with Witness Care support services.
• Ensuring all victims and witness referrals are identified, actioned and facilitated as identified from the Officer in Charge, direct referrals, self-referrals or as identified through electronic case record systems where the victim consents.

For a full list of duties and accountabilities, please see the job description

To be successful as a Case Worker (Victim Support) you will need:

• Experience of working with highly vulnerable people
• The ability to work on an inter-agency basis
• To contribute to on-going assessments of the support needs of people and to provide appropriate advice and support to them.
• To demonstrate professional empathy with those suffering discrimination and disadvantage
• Effective communication skills in both the verbal and written form with the ability to handle enquiries from victims in both a competent and articulate manner
• IT literate and able to learn new packages quickly

For a full list of requirements, please see the job description

Salary: £21,000 per annum

Case Workers need to be available to work between 8am to 8pm Monday to Friday and 9am to 5pm on a Saturday inclusive.

This role is subject to an enhanced Disclosure and Barring Service (DBS) Check.

We are looking to recruit to this role as quickly as possible and will close the role off once we have appointed. We therefore encourage candidates to apply ASAP.