Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

We are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact.

About Mudah.my

Mudah.my is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6,  LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit mudah.my for more information

About the Role

We are looking for a Creative Designer to develop and execute creative work across Mudah, Carousell and key business verticals. This role will translate marketing strategies and campaign briefs into compelling visual ideas and high-quality creative assets across digital and offline channels.

This is a hands-on role for someone with strong design fundamentals, creative judgement and attention to detail, who can take a brief from concept to execution with minimal guidance, while balancing brand consistency with fresh and experimental ideas.
 

Key Responsibilities

Creative Concept & Development

• Develop creative concepts and visual directions for campaigns, brand, social, digital, OOH and offline marketing.
• Translate marketing objectives into compelling visual solutions, with multiple variations and formats for different audiences and platforms.
• Explore bold and new creative approaches while staying grounded in the brand.

Brand & Creative Execution

• Apply and maintain Mudah and Carousell brand guidelines across all creative work.
• Know when to follow established principles and when to experiment and push creative boundaries.
• Build reusable templates and creative systems that improve consistency, efficiency and scalability.

Digital & Offline Production

• Design and adapt assets across social, digital advertising, websites/apps, CRM, presentations, OOH, print and other offline materials.
• Manage multiple projects and versions efficiently while ensuring quality and technical requirements are met.
• Work with agencies, production partners, printers and freelancers where required.

Creative Innovation & Collaboration

• Partner with Brand, Campaigns, Growth, Product and other stakeholders to develop creative that supports business objectives.
• Collaborate with external creative partners on larger campaigns and projects.
• Stay current with design trends, cultural movements, emerging formats and AI tools, and proactively bring new ideas and ways of working to the team.

Requirements

Experience

• 3–5 years of experience in Graphic Design, Creative Design, Visual Communication, Advertising or a related field.
• Experience developing creative across digital and offline channels, translating marketing briefs into concepts and final assets.
• Comfortable managing multiple projects, formats and stakeholders, with agency/vendor experience a plus.

Technical Skills

• Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or similar tools.
• Strong understanding of typography, layout, composition, colour and visual hierarchy, with the ability to efficiently adapt creative across formats.
• Motion/video and AI-powered creative tools (e.g. After Effects, Premiere Pro, CapCut, Firefly, Midjourney) are a plus.

Portfolio

• Strong portfolio demonstrating campaign, social/digital, advertising, branding and/or offline creative.
• Demonstrates the ability to take an idea from concept to multiple executions and formats, while balancing strong design fundamentals with experimentation.

Nice to Have

• Experience in marketplace, e-commerce, technology or other consumer-facing businesses.
• Experience across multiple brands and offline/OOH creative.
• Motion/video, animation or AI-powered creative skills.

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