Client Care Coordinator - Private Pay

  • Full-time

Job Description

Client Care Coordinator Benefits

  • Compensation: $24 - $29/hr (Negotiable) 
  • Type: Full-Time, ON-SITE
  • Schedule: Monday - Friday, or Sun–Thurs, or Tues–Sat, 8am–5pm
  • Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
  • Generous PTO Plan (15 Days) and encouragement to USE IT!
  • 6 holidays
  • 5 sick days  
  • Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth. 
  • Open Doors, Open Minds: Transparent leadership that listens and values your voice. 
  • Work-Life Bliss: Team outings, company events, and a commitment to putting you first. 
  • An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!). 

About Us: 

Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability. 

The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. 

Client Care Coordinator Requirements: 

EDUCATION AND EXPERIENCE

  • High school diploma or equivalent 
  • 1–2 years experience in home care, healthcare coordination, or client services 
  • Strong organizational and communication skills 
  • Ability to manage multiple priorities in a fast-paced environment 
  • Experience with AlayaCare, CalAIM, or Regional Center programs preferred 

Essential Functions:

  • Serve as a primary point of contact for scheduling clients and families 
  • Support client care continuity following start of care 
  • Ensure accurate collection and entry of client information in AlayaCare 
  • Coordinate caregiver placement, scheduling, and coverage needs 
  • Monitor ongoing client satisfaction and address service issues 
  • Maintain accurate documentation, authorizations, and compliance requirements 
  • Collaborate with Intake, Scheduling, Billing, and Operations teams 

Additional Information

All your information will be kept confidential according to EEO guidelines.