The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety and work/life integration of its employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a hybrid or fully remote work capacity.

Relocation assistance is available.

PRIMARY PURPOSE:

Under the close supervision of the Manager, develops the skills, knowledge and ability to participate in release management coordination of MSDC development release cycle, testing, triage coordination and defect remediation, process improvements, data research and analysis, data collection, team engagement and engagement planning. Complies with standards, processes and controls for new and existing business practices and may help develop, improve and standardize business processes throughout lifecycle.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

• Executes pre-defined test cases and scripts. Learns to develop and review test scenarios, prepare test data, and develop test report results using standard tools. May support market simulation by analyzing input data and coordinating with the team to develop timely responses to market participant inquiries.
   
• Assists release coordinator and collaborates with Project Management Office and settlement project leads to scope, schedule, and report on major release efforts. Utilizes MS project, the release tracking sheet, and HPQC to drive successful completion of project work. Coordinates project team meetings and helps drive schedule. Works with the project team to develop a comprehensive stakeholder engagement and communication plan for the design through implementation phase.
   
• Assists with management and tracking of all defects and system enhancements for Market Services. Learns to manage and follow up on assigned HPQCs. Participates in engagement with IT management to improve collaboration and escalates where needed. Ensures dispute related defects and enhancements receive timely follow up in accordance with department and corporate goals. Supports software enhancement workflow processes through to PMO/IT hand-off, supporting the business with requirements definition and prioritization.
   
• Collect and provide data to fulfil the data request from internal and external customers. Include regular data request and ad hoc data request.
   
• Develops an understanding of R, Python and TOAD scripting languages and the ability to research and report on data analytics.

Level of Education and Discipline:

A Bachelor's degree (BA, BS) in Mathematics, Data Science, Statistics, Finance, Accounting, Economics, Business, or related discipline required.

Amount of Experience:

This is an entry-level position, no experience required.

Type of Experience:

Coursework in data analysis, accounting, finance, quality control, and SQL/R/Python is desired.

Additional Skills and Abilities:

Demonstrates the ability to work effectively in a team environment as a facilitator and team member.  Ability to provide practical and feasible solutions to problems, keeping multiple conflicting considerations into account.  Strong interpersonal, communication, and writing skills required. Strong analytical skills are required, including the ability to effectively communicate complex technical materials and concepts in a non-technical manner.  Must be able to handle a dynamic and changing work environment, and work independently.  Strong computer skills in Microsoft Office Suite.  Self-motivated, problem solving skills and the ability to influence others without direct authority.  Must be proficient in Excel and able to manipulate and analyze large data sets.

The pay range for the Associate Business Implementation Analyst is $33.53 - $55.89 per hour.