At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

Introduction

Are you excited about solving problems and troubleshooting issues raised by business users? Do you have a strong interest in improving existing systems and using your analytical and technical skills to propose solutions, especially when it comes to automating the resolution of common challenges? Are you comfortable with extracting and analyzing data to produce reports on-demand? If so, consider joining our dynamic team of software developers and contributing to CERN’s Corporate Information Systems.

You will become part of the Business Computing (BC) group within the Finance and Administrative Processes (FAP) department where our international team of 70+ colleagues works together to deliver information systems for CERN’s business operations. The Finance section (FIN) is responsible for the maintenance and continued evolution of CERN’s core financial systems, which support the entire organization.

The group operates across multiple departments (HR, Finance, Planning, Safety, Security, Purchasing, Logistics, and Accelerator Operations) and works on a wide range of products, from tailored solutions for smaller teams to large, integrated systems with thousands of users. This diversity offers you the chance to work with different technologies and gain experience in various business areas.

Functions

As an ERP Specialist you will join a self-organised agile product team. You will maintain, customize and support some of the group's ERPs for finance and procurement. This work will be performed in close collaboration with internal business stakeholders, vendors and system integrators. Our team operates in an agile DevOps environment based on a toolchain that relies on code editors, git, continuous integration, containers, Linux servers, databases, and ticketing/documentation systems.

Specifically, you will take on the following responsibilities:

• Be in charge of the implementation, configuration and management of ERP systems with a focus on the S2P process;
•  Customize new requirements for our ERP systems (InforLN and CEGID XRP Ultimate) based on end-user requests within the ERP's technical limits, ensuring proper integration, testing and documentation of the new requirements;
• Coordinate system upgrades, migrations and ensure system monitoring;
• Drive the transformation of the Source-to-Pay (S2P) process, ensuring optimization, automation and alignment with business objectives through effective use of ERP solutions;
• Lead operations, maintenance and development activities according to the priorities set by the Product Manager and Product Owner;
• Provide 3rd level support and consultancy to business users in the form of support tickets or meetings focusing on business continuity;
• Mentor junior ERP specialists and manage knowledge transfer activities.

Master's degree or equivalent relevant experience in the field of Computer Science, Enterprise System Management or a related field.

Experience:
Required: 

• Proven Experience in supporting and developing/personalizing ERP systems (e.g., CEGID XRP Ultimate, HR Access, InforLN or others), particularly in source-to-pay processes.
•  Experience integrating ERP systems with e-procurement tools, financial systems, or business intelligence platforms.
• Strong domain knowledge of procurement lifecycle including contract management, and supplier relationship management.
• Experience in relational database design, SQL, and PL/SQL.
• Experience in providing end-user support, troubleshooting, escalation, and issue resolution. 
• Experience in using version control systems (ideally git) and basic interaction with Linux servers via the command line.
• Experience working in an agile environment.

Desired: 

• Hands-on experience with CEGID XRP Ultimate ERP solutions.
• Certification or specialized training in ERP systems.
• Experience in business process modelling.
•  Experience in using customer support tools such as ServiceNow.
•  Experience in configuring workflows, automating procurement processes, and managing supplier networks.

Technical competencies:

• Knowledge of programming techniques and languages: eRP application development/parametrization, scripting, report building, etc.
• Design of databases/repositories: extend/modify existing data models, provide means to store personalisation settings, etc
• Knowledge and application of software life-cycle tools and procedures: usage of issue tracking (e.g. Jira) and source code versioning (e.g. GIT) too.
• Customer service: provide end-user support to existing ERP applications.
• Technical advice and guidance: working with business specialists and computing engineers in the selection/evaluation of technical solutions

Behavioural competencies:

• Achieving Results: having a structured and organised approach towards work; being able to set priorities and plan tasks with results in mind
• Managing Self: remaining objective, focussed and productive in a stressful environment; focusing on solutions rather than problems
• Demonstrating Accountability: working conscientiously and reliably; delivering on promises
• Communicating Effectively: expressing opinions, ideas and suggestions with conviction and in a logical/structured manner; keeping to the point
• Working in Teams: acknowledging the contribution of colleagues; recognizing their limitations and offering support to overcome their difficulties

Language skills:

Fluent in spoken and written English. The ability to communicate in French or the willingness to acquire it. CERN supports you with language courses.

Eligibility and closing date:

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success.

This vacancy will be filled as soon as possible, and applications should normally reach us no later than 09.01.2025

Employment Conditions

Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

Working Hours: 40 hours per week

This position involves:

• Work during nights, Sundays and official holidays, when required by the needs of the Organization.
• Stand-by duty, when required by the needs of the Organization.

Job grade: 6-7

Job reference: FAP-BC-ENG-2024-176-LD

Benchmark Job Title: Computing Engineer

Please make sure you have all the documents needed to hand as you start your application, as once it is submitted, you will not be able to upload any documents or edit your application further