Elevator Operator
- Full-time
Job Description
About the Role
As a CBRE Elevator Operator you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This is a full-time, day shift position.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do
* First point of contact for all those entering an elevator at the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
* Make a memorable first impression by greeting everyone in a professional manner.
* Operate manual or automatic elevators to transport passengers and freight to designated floors.
* Monitor elevator usage to ensure capacity loads are never exceeded. Manage weight distribution in the elevators to prevent mechanical strain.
* Identify and report any mechanical malfunctions, unusual sounds, or leveling issues.
* Perform daily pre-shift inspections of the elevator cabin, doors, control panels, and clean tracks.
* Handle freight and materials. Load and unload heavy materials, machinery, or oversized items using pallet jacks and dollies.
* Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
* Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
* Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional, customer service-driven manner.
* Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
* Coordinate with vendors who supply services or goods to the workplace.
* Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
* Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Qualifications
What You’ll Need
* High School Diploma or GED with up to 2 years of job-related experience.
* Valid driver’s license.
* Experience in heavy material handling required.
* Fundamental understanding of elevator components, cable systems, and hydraulic lifts required.
* Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
* Physical stamina to stand for long periods of time and the strength to lift and maneuver heavy items throughout the shift.
* Ability to follow basic work routines and standards in the application of work.
* Communication skills to exchange straightforward information.
* Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
* Strong organizational skills with an inquisitive mindset.
Additional Information
If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates can participate fully in the process.
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