At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

The Financial Systems Analyst serves as a critical link between business strategy and technology execution, supporting Finance and cross-functional partners in delivering scalable, efficient financial system solutions. This role translates business objectives into actionable requirements and ensures alignment across the full project lifecycle—from concept and design through development, testing, and deployment.

Key Responsibilities

• Partner with Finance and business leaders to understand strategic objectives and translate them into clear, measurable business and system requirements.
• Lead end-to-end business requirements activities, including workshops, interviews, documentation, and process mapping with Finance business units.
• Develop and maintain business requirements documentation (BRDs), functional specifications, and process flows to support IT development and delivery.
• Ensure alignment between business needs and platform capabilities across multiple systems, including SAP S/4HANA, SAP BRIM, CABS, RAR, and data analytics platforms.
• Identify business process gaps and recommend process improvements, automation opportunities, and control enhancements.
• Collaborate with Platform Owners and Product Managers to translate requirements into user stories and acceptance criteria using Jira or similar tools.
• Lead backlog grooming and prioritization sessions, ensuring readiness for sprints and releases.
• Partner with developers and QA teams to validate functionality against requirements and acceptance criteria throughout development and testing.
• Support issue resolution, defect triage, and clarification during development, testing, and post-release stabilization.
• Participate in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure ongoing business alignment.
• Serve as the primary liaison between Finance stakeholders and technical teams, ensuring transparency, alignment, and timely decision-making.
• Communicate project status, risks, and issues through structured updates and governance forums.
• Support project governance, approvals, and change management documentation.
• Develop test scenarios and actively participate in User Acceptance Testing (UAT) to validate solutions.
• Document test results, track defects, and support resolution prior to deployment.
• Validate post-release outcomes and partner with business owners to confirm adoption and success metrics.

Education & Experience

• Bachelor’s degree in Information Systems, Accounting, Finance, Business Administration, or a related field.
• 5–10 years of experience as a Financial Systems Analyst or in a similar role within a technology-driven organization.
• 5–10 years of experience supporting project delivery, financial systems integration, and cross-functional initiatives.
• Demonstrated experience developing business requirements, functional specifications, test cases, and release plans.
• Working knowledge of Agile delivery frameworks, including user story creation, backlog management, and grooming.
• Experience managing multiple concurrent projects with competing priorities and tight deadlines.

Skills & Competencies

• Strong analytical and problem-solving skills, with the ability to translate business needs into actionable solutions.
• Excellent organizational skills and stakeholder management capabilities.
• Proficiency with project and requirements management tools such as Jira, Confluence, Zephyr, and Smartsheet.
• Ability to challenge the status quo and proactively drive process and system improvements.
• Strong written and verbal communication skills, with the ability to engage both business and technical audiences.
• Experience with financial, billing, and reporting systems, including SAP S/4HANA, SAP BRIM, RAR, Looker, Power BI, SQL, cash applications, and other billing platforms.

Preferred Qualifications

• Familiarity with billing regulations and revenue recognition principles.
• Experience with data analytics, reporting, customer lifecycle processes, and large-scale application testing.
• Experience supporting telecommunications or subscription-based business models.

Physical Demands & Work Conditions

• Primarily office-based role with regular use of computer and standard office equipment.
• Extended periods of sitting and screen time.
• Occasional extended hours may be required during critical project phases, testing cycles, or production deployments.
• Minimal travel expected.

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice