About Bosch Service Solutions in Timișoara

Bosch Service Solutions is a leading service provider of enterprise and IT solutions. It designs and provides best-in-class services, including software-based solutions, consulting and management, AI, automation and customer experience. We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment, in an environment where diversity is valued and where everyone can bring their own contribution.

Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.

Work LikeABosch

Are you ready to shape the future of learning and customer service?
For you, Artificial Intelligence isn't just a buzzword, but your daily companion? Then you're exactly who we're looking for! We are searching for a smart junior talent to mainly support two of our most exciting growth areas: AI-enabled Training & Knowledge Management as a Service and Conversational AI as a Service. Together, we will bring next-gen AI solutions directly into customer service and take our architectures to the next level!

Your Mission:

• Architect the Future: You actively gather customer requirements, analyse them, and use them to build visionary target concepts for our training and AI solutions.
• Hands-on Proof of Concepts (PoCs): PowerPoint is old school! You develop smart PoCs to make the potential and value of our solutions directly tangible for our customers.
• Shape the Product Roadmap: You always have the latest tech trends on your radar. Whether it's new conversational AI features or immersive learning formats – you actively support the shaping of our strategic product roadmap.
• Data-Driven Product Steering: You design a smart KPI system and visualize our product performance in meaningful dashboards. Your credo: data over gut feeling!
• Process Automation & Service Ops: You uncover optimization potential in our services and support processes (e.g., via task or process mining) and drive automation projects to maximize efficiency.

Your Profile:

• Background: You have successfully completed a bachelor’s degree in business informatics, Industrial Engineering, Business Administration, or a comparable field.
• AI & Tech-Native: You have a strong IT affinity, use common AI applications as a matter of course, and ideally have gained initial practical experience in product management, project management, IT consulting, or software development.
• Tech Stack: Nice to have are initial experiences with Google Cloud products, ElevenLabs, Sleak AI, programming apps or similar low-code/no-code automation solutions.
• Mindset & Skills: You have a highly analytical and conceptual mind. You work in a structured, goal-oriented manner and know how to communicate complex tech topics to the right audience.
• Global Team Player: You are passionate about international collaboration and love diving deep into new tech topics.
• Languages: English (Level: min. C1), German is a very big plus