End User Computing Expert
- Full-time
- Legal Entity: Bosch Global Software Technologies Private Limited
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Roles & Responsibilities :
Skilled End User Computing (EUC) with 10+ years of experience in Windows client management via SCCM / Intune.Management of client side technologies such as OS image deployment, disk encryption solutions (MBAM/BitLocker), app packaging.
Hands-on engineering and support for enterprise client migrations, including build, deployment, encryption compliance, and rollout support.
The role involves understanding business requirements for client workplace technologies and developing suitable automation and solutions for various IT project scenarios
Qualifications
Educational qualification:
B.E/B.Tech or equivalent
Experience :
Design, build, and maintain SCCM and/or Intune device management solution
Perform Patch management
Create Windows 11 OS images and deployment task sequences, including driver integration, image testing, and rollout support
Implement and support BitLocker disk encryption using MBAM and/or SCCM BitLocker Management
Ensure encryption compliance, recovery key management, and reporting
Architect complete client migration in M&A scenarios including readiness checks, deployment support, and post-migration stabilization
Drive automation by leveraging Gen AI workflows technologies, and as well PowerShell, Graph API as suitable
Act as COE for Client solutions within Workplace area - Collaborate with architects, project managers and Business to understand their requirement and provide solutions
Work closely with project teams and local IT during migration and rollout phases
Mandatory/requires Skills :
7+ years of Proven work Experience in Workplace – Design, deploy, manage and support End User devices using Microsoft product suites (SCCM, Intune)
Strong knowledge of Windows 11 core concepts and client-side troubleshooting
Hands-on experience with OS imaging and deployment (enterprise scale)
Experience with MBAM / BitLocker drive encryption and recovery key operations
Proven experience supporting Windows client migrations, advanced troubleshooting techniques
Ability to troubleshoot deployment, encryption, and migration-related issues
Certification on Microsoft Endpoint management, Security, Windows 11 Core preferred
Preferred Skills :
Good Knowledge on Graph API, PowerShell scripting for daily routine work
Knowledge on Gen AI workflow tools such as n8n, Copilot Studio or equivalent
Working models of AI automations is added advantage