After Sales Area Expert

  • Full-time
  • Legal Entity: Bosch Termoteknik Isıtma ve Klima Sanayi Ticaret A.Ş.

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Job Description

  • After Sales Service Partner Management
  • Responding to customer and service partner inquiries and resolving issues promptly and professionally
  • Handling complaints from field
  • Improvement of corporate design of service partners and KPI’S
  • Collecting regular feedback from field
  • Regular visiting service partners and dealers (min. 3 days a week)
  • Finding new service partners accordingly

Qualifications

  • University Degree in Mechanical, Mechatronics, Electrics & Electronics Engineering, or similar field
  • Minimum 3 years of experience in HVAC sector
  • Minimum B level driver license and no travel restrictions
  • Minimum Intermediate level of English knowledge
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong negotiation and influencing skills
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