Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities:

• Troubleshoot and resolve application and system-related issues in Service Management Tool, prioritizing urgency and user impact. Escalate complex problems when necessary.
• Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time.
• Provide support with testing activities and maintain test documentation to support high-quality deliverables.
• Drive and safeguard data consistency across HR IT systems
• Collaborate with Global Application Support Specialists, developers and with other support teams
• Provide continuous support and consulting to the HR data maintenance country teams
• Create support and training documents
• Advise and support stakeholders on requirements and solutions
• Act as a bridge between business and IT departments in an international context
• Handling and management of Change Requests, assuring that the process is running as defined

Educational qualification: 

• Degree in Economics, Computer Sciences (IT), Business Management, MBA-HR, Social Sciences or similar

Experience: 

• Overall, 3 - 5 experience, with at least 2 years of professional experience in an international environment in the HR or IT area

Mandatory/requires Skills: 

• General overview of SAP HR PY, PT, PA and OM/ PM (Organization Management and Position Management)
• Logical, structured, proactive and effective way of working within international virtual teams
• Global mindset, team oriented, strong communication skills and interest in learning Reasonable knowledge in MS office tools

Preferred Skills: English C1

Core SAP HCM Functionalities- Personnel Administration (PA), Organizational Management (OM), Time Management (TM), Payroll (PY), Employee Self-Service (ESS) and Manager Self-Service (MSS), Performance Management, Recruitment/Talent Acquisition