Business Development Manager – Equipment & Automation Servicing

  • Full-time
  • Legal Entity: Robert Bosch (Australia) Pty. Ltd.

Company Description

With a proud history dating back 136 years, the Bosch Group now employs over 400,000 people across 165 countries. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. The Bosch Group’s strategic objective is to facilitate connected living and innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 94% held by a charitable trust. Bosch is a rather special company. With its more than 470 locations worldwide, the Bosch Group has been carbon neutral overall (scopes 1 & 2 of the Greenhouse Gas Protocol Corporate Accounting and Reporting Standard) since 2020. This is achieved with four levers: improving energy efficiency, generating energy from renewable sources, purchasing green electricity, and offsetting residual CO₂ emissions with carbon credits. Visit sustainability.bosch.com for further information on the Bosch Group’s sustainability strategy.

Our Bosch Australia Manufacturing Solutions (BAMS) department is a leader in the design and development of special purpose equipment and machinery. We combine a passion for solving complex engineering challenges with unmatched expertise in supporting the manufacture of a wide and diverse industry base with our purpose-built machines. We are passionate as we strive for success within our experienced and highly skilled team.

Bosch is an equal opportunity employer. We celebrate diversity and encourage applicants of all backgrounds.

Job Description

Are you a commercially driven Business Development professional with a passion for production equipment service solutions and customer growth?

Bosch is seeking a Business Development Manager to lead the expansion of our Equipment & Automation Service (Service & Spares) business, driving both organic growth and new market opportunities.

This role is focused on profitable growth, strategic account development and building a strong service pipeline, positioning Bosch as a trusted lifecycle partner to our customers. This is a full-time, 1-year fixed term opportunity based at our Clayton Headquarters.

You will be responsible for growing service and spare parts revenue, developing new business opportunities and strengthening long-term customer relationships across the automation and equipment landscape.

Working closely with Operations, Project Management and Service teams, you will translate customer needs into value-driven service solutions, while ensuring strong commercial outcomes and customer satisfaction.

Key Responsibilities

Business Growth & Sales Strategy

  • Drive profitable growth across Service & Spares (SnS) through pipeline development, new business acquisition and organic customer expansion
  • Identify and develop new market opportunities, customer segments and value propositions
  • Own sales targets (Order Intake & Revenue) and drive performance against business plans
  • Develop and execute strategic growth plans aligned to market conditions

Account Management & Customer Engagement

  • Build and maintain strong relationships with key customers, partners and stakeholders
  • Lead structured account management, including SLAs, commercial agreements and long-term partnerships
  • Deliver compelling presentations and proposals that articulate technical and commercial value
  • Ensure high levels of customer satisfaction and retention

Commercial & Operational Excellence

  • Manage margins and support cost-to-serve optimisation to maximise profitability
  • Standardise and improve quoting, pricing, proposals and service agreements
  • Provide accurate forecasting and maintain pipeline visibility via CRM (Salesforce)
  • Drive continuous improvement initiatives across the commercial service function

Market Intelligence & Brand Growth

  • Analyse market trends, competitor activity and customer needs to identify growth opportunities
  • Support marketing campaigns, exhibitions and industry events to build brand awareness
  • Benchmark Bosch offerings and continuously refine value propositions

Cross-Functional Collaboration

  • Act as the key interface between Sales, Service, Operations and Project teams
  • Facilitate collaboration to deliver integrated customer solutions
  • Support business planning, reporting and performance tracking

Qualifications

We are looking for an innovative thinker who works well in a team environment, is results focused and displays a high level of attention to detail.

The ideal candidate would possess the following;

  • Degree in Engineering (Mechanical, Mechatronics or Electrical) preferred
  • Proven experience in business development or sales within automation, equipment or service environments
  • Strong understanding of service-based business models (maintenance, spares, lifecycle services)
  • Demonstrated ability to build pipelines, win new business and grow existing accounts
  • Commercially astute with experience analysing financial performance and driving outcomes
  • Excellent communication, presentation and stakeholder engagement skills
  • Strong negotiation and strategic planning capability
  • Self-driven, adaptable and comfortable working in an agile, fast-paced environment
  • Valid Driver’s Licence and willingness to travel (domestic and occasional international)

Why Join Bosch?

This is an opportunity to shape and grow a high-potential service business, working at the intersection of automation, equipment and lifecycle support. You’ll play a key role in building long-term customer partnerships and driving sustainable, profitable growth.

Apply now and help drive the future of service excellence in automation.

Additional Information

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!

We offer our employees:

  • The ability to work flexibly
  • Training and development programs to help you reach your full potential
  • 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
  • Superannuation on unpaid Parental Leave
  • The option to purchase additional annual leave
  • A wide range of Health and Well-being programs
  • Support and counselling services with work or personal matters through our Employee Assistance Program
  • Up to 50 weeks Income Protection for permanent employees
  • Diverse and exciting career opportunities, both local and international
  • Discounts on Bosch products and as well as products from affiliated brands

Your application

We are committed to building a sustainable, inclusive, and diverse workforce in all its forms.  We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.

Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.

Bosch does not accept any agency submissions unless approval has been given by a member of the Bosch HR Team. All agency submissions must be submitted directly to Bosch HR. Potential candidates submitted by an agency directly to any Bosch employee or manager without Bosch HR approval will not be considered by Bosch. Bosch will not be liable for a recruitment fee in these circumstances. Any agency terms and conditions must be signed by Bosch HR indicating acceptance.

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