Customer Service Representative
- Full-time
- Legal Entity: Robert Bosch LLC
Company Description
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch
- Reinvent yourself: At Bosch, you will evolve.
- Discover new directions: At Bosch, you will find your place.
- Balance your life: At Bosch, your job matches your lifestyle.
- Celebrate success: At Bosch, we celebrate you.
- Be yourself: At Bosch, we value values.
- Shape tomorrow: At Bosch, you change lives.
Job Description
Organize daily orders to insure correct on-time shipping.
Communicate with various departments on varying topics related to shipping / warehousing.
Work closing with Planning Team to achieve 100% customer satisfaction and several customer incidents.
Verify availability of material required for shipment completion.
Proactively conduct analysis in warehouse systems to identify reasons behind potential shipment delays and execute corrective actions.
Communicate with warehouse personnel all shipping requirements.
Other workplace considerations:
Lifting products / materials up to 40 lbs (weight).
Standing, walking, vending and twisting as required to complete job tasks.
Must be willing to work 1st or 2nd shift and extended hours, including Saturdays as needed.
Qualifications
Basic qualifications:
High school diploma or GED from an accredited institution.
1+ years of warehousing experience.
1+ years of customer service experience.
1+ years of Microsoft office applications experience (word, outlook, excel, etc.)
Must be willing to work overtime, same day notice.
Preferred qualifications:
Shipping experience.
Proficient in English language (read and write).
Good computer skills and keyboard proficiency.
Excellent communication skills.
Ability to work as part of a Team.
Warehouse management systems such as SAP, AS400, Red Prairie, etc.
Additional Information
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
Relocation not available
In addition to your base compensation, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.
Learn more about our full benefits offerings by visiting: www.myboschbenefits.com. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.
Equal Opportunity Employer, including disability / veterans.
Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.