Logistics Service Provider Management Specialist
- Full-time
- Legal Entity: Robert Bosch LLC
Company Description
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch
- Reinvent yourself: At Bosch, you will evolve.
- Discover new directions: At Bosch, you will find your place.
- Balance your life: At Bosch, your job matches your lifestyle.
- Celebrate success: At Bosch, we celebrate you.
- Be yourself: At Bosch, we value values.
- Shape tomorrow: At Bosch, you change lives.
Job Description
Job Summary:
This role manages and optimizes cross-border transportation networks, focusing on performance analysis, operational improvements, and collaboration across regional and global supply chain teams. The position ensures timely delivery, develops carrier relationships, supports tender processes, and provides training and expertise on logistics systems and processes. The role is based in Farmington Hills/Plymouth.
Key Responsibilities:
- Oversee cross-border transportation (origin, first mile, border mile, final mile).
- Monitor carrier performance, analyze KPIs, and provide insights to enhance operations.
- Collaborate with global and regional supply chain teams for process improvements.
- Provide feedback to transportation providers and scout for optimal carriers.
- Support tender preparation, evaluation, and contract development for transportation.
- Prepare and present transportation performance reports to senior leadership.
- Train carriers, suppliers, and internal teams on policies, service standards, and industry best practices.
- Collaborate with freight procurement to manage contracts, rates, and cost analysis.
- Handle escalations, freight claims, and ensure provider expectations are met.
- Identify efficiency opportunities and develop training materials to support ongoing improvements.
This position offers a Hybrid working environment, combining remote work with in-office presence. Employees must be available to participate in workshops as needed and accommodate domestic and international travel requirements.
Qualifications
Basic Qualifications:
- Must possess a Bachelor’s degree in business, logistics, supply chain, industrial engineering, or related field.
- 5+ years of experience in international trade, logistics, or transportation, including working with Broker Carriers, 3PLs, and Freight Forwarders.
- Knowledge of Incoterms, freight costs, and accessorial and fuel surcharge rates.
- Strong background in transportation strategy and execution.
- Must have a valid passport with ability to travel internationally.
- Proficient in Microsoft Office Suite and data analytics tools.
- Self-motivated with flexible availability, including off-hours and weekends when needed.
- Excellent communication, customer relations, and interpersonal skills.
- Strong time management and multitasking abilities with a focus on prioritization and decision-making.
- Analytical problem-solver with a focus on sustainable improvements.
- Attention to detail and ability to innovate while keeping the big picture in mind.
Preferred Qualifications:
- 3+ years of key account management or customer service experience.
- Proficiency in SAP; PowerBI knowledge is a plus.
- Fluent in English and Spanish, both written and verbal.
- Experience with Continuous Improvement and Lean Six Sigma tools (e.g., 5 Whys, 5S, A3, PDCA, SIPOC, VSM).
Additional Information
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
Salary Range: The U.S. base salary range for this full-time position is $80,000 - $114,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.
In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.
EEO/OFCCP: Bosch is an equal opportunity employer and makes all employment decisions on the basis of merit. Bosch is fully committed to compliance with all applicable laws providing equal employment opportunities and to providing equal employment opportunity to all associates and applicants for employment without regard to race, gender, sex, pregnancy, childbirth (or related medical conditions, including but not limited to, lactation), national origin or ancestry, religion, gender identity, sexual orientation, age, disability, veteran status, genetic information or any other characteristic protected by law.
This equal employment opportunity policy applies to all terms and conditions and aspects of employment including, but not limited to, recruitment, hiring, retention, training, placement, promotion, advancement, transfers, job assignments, layoffs, leaves of absence, termination, and compensation. Our management team is dedicated to this policy with respect to all aspects of employment.
Bosch is dedicated to maintaining compliance with all federal, state, and local law, including but not limited to, affirmative action plan requirements, EEO-1 and VETS-4212 reporting, and I9 / work authorization guidance.
Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
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