Senior Planner (Customer Planning)

  • Free Industrial Zone 1, Bayan Lepas, Penang, Malaysia
  • Full-time
  • Legal Entity: Robert Bosch (Malaysia) Sdn Bhd

Company Description

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang under the division of Automotive Electronics, Power Tools and Automotive Steering systems. As of 2019, Bosch Malaysia has employed more than 4,000 associates across the country. 

Job Description

  • Responsible for assigned LOG Planning Value Stream functions which includes:
    • Focal point of escalation to Sales team and customers;
    • Handling of customer order fulfillment and procurement issues that affects value stream i.e. highlighting critical issues in regular plant operation meetings and reviewing critical part list;
    • Coordinating new Standard Operating Procedure involving new models and capacity review;
    • Reviewing and managing schedule changes of customer orders, capacity loss, raw material shortages for optimization of production capacity;
    • Ensuring demand loading is timely and accurate;
    • Customer demand analysis and compare with production capacity to plan production; and
    • Preparing reports such as delivery performance, attainment report etc.
  • Supporting activities related to Bosch Production System (BPS), e.g. Production Kanban, Leveling and EPEI for continuous improvement.


  • Bachelor Degree in any discipline with at least 5 years of working experience in order management and production in manufacturing planning function;
  • Good knowledge and understanding of material requirements planning;
  • Team player, independent, proactive, persistent, meticulous, result oriented, highly motivated, resourceful;
  • Ability to communicate to all levels of management, and cross functionally with business partners;
  • SAP knowledge in planning module will be advantage;
  • Computer literate with an aptitude for figures; and
  • Proficient in English language both writing and spoken.
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