IT Risk Management (ITRM) Manager
- Full-time
- Region: US
- Department: Information Technology
Job Description
About This Role
We are seeking for an Application Specialist with strong analytical thinking skills who can support the IT needs of our Corporate Functions portfolio. The Application Specialist for Corporate Functions IT will be mainly focused in supporting Biogen’s corporate intranet and deal management solutions. They will be a member of the IT team but are often the person found performing the most complex tasks in the application on behalf of the user community. This role includes providing advanced training, super-user guidance, and L3 support of the application particularly as it relates to its usage. They are the ultimate power user who knows the ins and outs of the app and are often charged with figuring out how to get a particular job done. They will be at the forefront of new functional implementations
What You’ll Do
- Responsible for process improvements and enhancements for the existing tools mainly the corporate intranet, communications tools and deal management solution
- Capture requirements and process definition of existing capabilities while driving the requirements gathering of potentially new capabilities (enhancements) for those applications and areas.
- Lead the consultations with site authors for new site creation, site changes, and recommendations to enable better end user collaboration on all corporate intranet sites
- Working with applications in accordance with business needs.
- Owning the research and deployment of new capabilities based on business or company requirements
- Supports current and new users with application training
- Manage the support team through our Managed Service Provider and act as L3 support when that team cannot find a solution
Qualifications
Required Skills
- Knowledge of HTML/CSS and website administration
- Experience in digital concepts such as social media management, communications technologies, and website design concepts for internal and external content consumption
- Proven ability to build strong, trusted relationships. Strong ability to engage cross - functional teams to deliver on time and within budget
- Strong problem-solving and influencing skills with the ability to independently troubleshoot, develop alternative solutions to problems, and define practical action plans.
Preferred Skills
- Experience with CMS, SEO and Google Analytics
- User Experience Design & Analysis
Education Requirements
- BS or BA in Information Technology/computer science or equivalent experience
Additional Information
Why Biogen?
Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.
The base compensation range for this role is $106,500 to $143,800. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen’s LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.
All your information will be kept confidential according to EEO guidelines.